Ratings based on 302 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Sep 2024
We came to Rayong to visit a Buddhist temple, where we know some people. The hotel seems designed more for business travellers, which makes sense given its location, but it is a very nice hotel. The room was fine, the pool very nice, and there is a large shopping mall with restraurants close by.
Comment from Hotel Management
6 Oct 2024 by Bella, Hotel Management
Dear valued guest,Thank you for your kind review of our hotel and expressed your thoughts about your recent stay with us. We are so happy to hear that you have enjoyed your stay and that we have delivered what is best for our valued guests. At our hotel, we strive to make the best for our guests and continue to develop our service standards to ensure that we deliver the best for you. We hope to welcome you back to our hotel soon.Yours sincerely,Holiday Inn & Suites Rayong City Centre
by A verified traveler
Posted 29 Jul 2024
Comment from Hotel Management
1 Aug 2024 by Bella, Hotel Management
Dear valued guest,Thank you for your kind review of our hotel and expressed your thoughts about your recent stay with us. We are so happy to hear that you have enjoyed your stay and that we have delivered what is best for our valued guests. At our hotel, we strive to make the best for our guests and continue to develop our service standards to ensure that we deliver the best for you. We hope to welcome you back to our hotel soon.Yours sincerely,Mirin W. (Bella)Director Of Rooms
by A verified traveler
Posted 22 Jul 2024
It was a terrible case. I made a successful cancellation request because I got a confirmation mail from Expedia.com. But they did not cancel and then charge everything. I do not recommend using Expedia and this Hotel. Please DO NOT USE Expedia.com at Holiday Inn & Suites Rayong City Centre, an IHG Hotel.
Comment from Hotel Management
25 Jul 2024 by Bella, Hotel Management
Dear Ph.D Kunho,Kindly reconfirm we did not charge you as per your mentioned above. please contact Expedia.Best regardsMirin W.
by A verified traveler
Posted 6 Jul 2024
Great location
Comment from Hotel Management
25 Jul 2024 by Bella, Hotel Management
Dear valued guest,Thank you for your kind review of our hotel and expressed your thoughts about your recent stay with us. We are so happy to hear that you have enjoyed your stay and that we have delivered what is best for our valued guests. At our hotel, we strive to make the best for our guests and continue to develop our service standards to ensure that we deliver the best for you. We hope to welcome you back to our hotel soon.Yours sincerely,Mirin W. (Bella)Director Of Rooms
by A verified traveler
Good stat
Posted 5 Jul 2024 on HotelsAlways my favourite hotel to stay in Rayong. The room design is neat and spacious. Very convenient to have a big shopping hall just at the side of the hotel. Only a bit challenging when driving into the car, quite steep and narrow.
Comment from Hotel Management
25 Jul 2024 by Bella, Hotel Management
Dear valued guest,Thank you for your kind review of our hotel and expressed your thoughts about your recent stay with us. We are so happy to hear that you have enjoyed your stay and that we have delivered what is best for our valued guests. At our hotel, we strive to make the best for our guests and continue to develop our service standards to ensure that we deliver the best for you. We hope to welcome you back to our hotel soon.Yours sincerely,Mirin W. (Bella)Director Of Rooms
by A verified traveler
Posted 13 Jun 2024
Good service and services
Amazing breakfast❤️
Comment from Hotel Management
25 Jul 2024 by Bella, Hotel Management
Dear valued guest,Thank you for your kind review of our hotel and expressed your thoughts about your recent stay with us. We are so happy to hear that you have enjoyed your stay and that we have delivered what is best for our valued guests. At our hotel, we strive to make the best for our guests and continue to develop our service standards to ensure that we deliver the best for you. We hope to welcome you back to our hotel soon.Yours sincerely,Mirin W. (Bella)Director Of Rooms
by A verified traveler
Posted 12 Jun 2024
Comment from Hotel Management
25 Jul 2024 by Bella, Hotel Management
Dear valued guest,Thank you for your kind review of our hotel and expressed your thoughts about your recent stay with us. We are so happy to hear that you have enjoyed your stay and that we have delivered what is best for our valued guests. At our hotel, we strive to make the best for our guests and continue to develop our service standards to ensure that we deliver the best for you. We hope to welcome you back to our hotel soon.Yours sincerely,Mirin W. (Bella)Director Of Rooms
by A verified traveler
Posted 9 Jun 2024
Highly recommend
Comment from Hotel Management
25 Jul 2024 by Bella, Hotel Management
Dear valued guest,Thank you for your kind review of our hotel and expressed your thoughts about your recent stay with us. We are so happy to hear that you have enjoyed your stay and that we have delivered what is best for our valued guests. At our hotel, we strive to make the best for our guests and continue to develop our service standards to ensure that we deliver the best for you. We hope to welcome you back to our hotel soon.Yours sincerely,Mirin W. (Bella)Director Of Rooms
by A verified traveler
Posted 5 Jun 2024
My go to place when I visit Rayong. Always feel relaxed thanks to the staffs and facilities. Great restaurants and a good shopping mall is right next door.
Comment from Hotel Management
25 Jul 2024 by Bella, Hotel Management
Dear valued guest,Thank you for your kind review of our hotel and expressed your thoughts about your recent stay with us. We are so happy to hear that you have enjoyed your stay and that we have delivered what is best for our valued guests. At our hotel, we strive to make the best for our guests and continue to develop our service standards to ensure that we deliver the best for you. We hope to welcome you back to our hotel soon.Yours sincerely,Mirin W. (Bella)Director Of Rooms
by A verified traveler from Celina
Posted 23 May 2024
Great place
Comment from Hotel Management
25 Jul 2024 by Bella, Hotel Management
Dear valued guest,Thank you for your kind review of our hotel and expressed your thoughts about your recent stay with us. We are so happy to hear that you have enjoyed your stay and that we have delivered what is best for our valued guests. At our hotel, we strive to make the best for our guests and continue to develop our service standards to ensure that we deliver the best for you. We hope to welcome you back to our hotel soon.Yours sincerely,Mirin W. (Bella)Director Of Rooms