Ratings based on 440 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Apr 2024
Very nice hotel with a good hot springs facility on the second floor. I chose the traditional Japanese room and that was spacious and very nice. Quiet area and the hotel was quiet as well.
The hotel could benefit from a facelift, but all in all it was good
by A verified traveler
Posted 18 Jan 2024
The onsen facilities are amazing. Buffet selections are good too. Staff is very helpful, even helping me to book a relatively cheap express bus to go to sapporo from the hotel.
by A verified traveler
Posted 2 Jan 2024
Nice Onsen and perfect dinner
by A verified traveler
Posted 23 Dec 2023
by A verified traveler from Las Vegas
Posted 27 Oct 2023
Nice and big hotel that is great for tourists. Very walkable to Hell Valley yet far enough to not smell the sulfur. We had our own private onsen tub in the room, and the public one was nice as well. Amazing breakfast buffet selection, I highly recommend to include that in your booking.
by A verified traveler
Posted 23 Sep 2023
The Hotel is incredible. It's one of the best spa experiences I've had. You do have to strip down nude and if that is not something you are comfortable with, do not go for the spa experience. However, you can book a room with a bathtub that is big enough for two. I will say I was dissapointed with the dinner and breakfast at the Hotel and there aren't really any restaurants out that way. If you are only staying one night, I would bring food rather than pay a lot of money for a mediocre dinner. That being said it was one of the best things I did in Hokkaido. If I travel to Japan again, I will definitely go back for at least 2 nights.
by A verified traveler
Posted 10 Sep 2023
Very good breakfast and dinner spread. Convenient access to attractions nearby too
by A verified traveler
Great Stay in Noboribetsu
Posted 31 May 2023 on HotelsHad a really great stay in Noboribetsu. Staff was wonderful. Check in and check out was quick and easy. Room was spacious. The outdoor hot spring was excellent. The quality of the hot spring water was great. I will definitely return.
by A verified traveler from Toronto
Posted 17 Mar 2023
We really like the private onsen in the room!!!
by A verified traveler
Posted 28 Feb 2023
We liked that it was a modern onsen hote as we were not sure about staying in a traditional ryokan. The price was good for this high-class looking properyt maybe due to needing business due to Covid. We liked the breakfast and dinner buffets espcially since not much good dining options in the small town.
