Ratings based on 12 Verified Reviews
4.7 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Apr 2023
I hate to do this because I am from Ghana and I want anything Ghanaian to succeed. This was my Easter weekend experience so take it with a grain of salt that this is their busiest time of the year. These are the facts, the parking garage is half completed with limited shuttle rides from the garage to the hotel room. They have staff to help with the parking situation but their communication is very lacking. Food options very limited, The night club was amazing I had a great night there , I think even the president of Ghana pulled up one night. Wifi didn’t work bring your own. Front desk staff was rude, sometimes it feels like they are using stone and tablet to check you in. Cleaning staff very nice. Pool was clean. I still recommend it , they just need to work out the kinks . You will get frustrated but you will still enjoy your stay overall
Comment from Hotel Management
17 Apr 2023 by Antoinette, Hotel Management
Thank you Mike for your review and compliment of our hotel and staff. We trust that you had an enjoyable stay with us. We look forward to welcoming you again to Rock City Hotel 'The Ultimate Destination'.
by A verified traveler
Posted 12 Apr 2023 on Hotels
by A verified traveler
Posted 2 Feb 2023
Beautiful and clean accommodation. Lovely staff and property
Comment from Hotel Management
3 Feb 2023 by Irene Sowah, Hotel Management
Thank you Kwame for your review and compliment of our hotel and staff. We trust that you had an enjoyable stay with us. We look forward to welcoming you again to Rock City Hotel 'The Ultimate Destination'.
by A verified traveler
Posted 7 Jan 2023
I enjoyed my stay at Rock City Hotel. The staff was friendly and very accommodating to make my stay special. I appreciated all of the modern conveniences of a top rated hotel.
However, I have 2 recommendations:
1. Please keep the power on in rooms for 24 hours—not having the air conditioner at night was not comfortable.
2. Be sure to have ample inventory in the restaurant so that you don’t run out of almost everything at dinner time. On my first night, there was hardly anything available on the menu for my meal.
Otherwise, I felt pleased with the overall ambience and will definitely return.
Comment from Hotel Management
11 Jan 2023 by Irene Sowah, Hotel Management
Dear Loy,Thank you for the opportunity to host you during your visit to Kwahu. I am glad to hear that you enjoyed your stay. With regards to your two recommendations, this is very well noted, we will look into it to improve on these areas. Please do come again when you next in town, we will be happy to have you stay with us. Kind Regards,
by A verified traveler
Posted 29 Dec 2022
Great Service 💙🙏
Comment from Hotel Management
11 Jan 2023 by Irene Sowah, Hotel Management
Dear Franklin,Thank you for the opportunity to host you during your visit to Kwahu in December. I am glad to hear that you had great service. We do look forward to having you stay with us again. Kind Regards,
by A verified traveler
Posted 26 Dec 2022 on Hotels
Comment from Hotel Management
11 Jan 2023 by Irene Sowah, Hotel Management
Dear Kojo,I hope you had a good stay with us during your visit in December. Please let us know of any feedbacks you may have. Hope you have arrived home safely.Kind Regards,
by A verified traveler
Posted 6 Jan 2021 on Hotels
by A verified traveler
Posted 2 Jan 2021
by A verified traveler
Posted 16 Dec 2020
by A verified traveler
Posted 23 Nov 2020
