Ratings based on 557 Verified Reviews

4.1 out of 5
92% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 22 Mar 2024
Buolding work carried out in areas of hotel. A room opposite mine noisy as construction work being carried out. Had to request change of room. Fire alarm kept on going off 3vey evening and the again 02:19, 03:10 and 04:10 Monday and Tuesday night So bad had to check out early .
Comment from Hotel Management
18 May 2024 by maxime, Hotel Management
Monsieur bonjour,Merci pour votre retour.Nous sommes désolé pour le problème d'alarme ainsi que pour le bruit des travaux durant la journée.Nous éperons avoir la chance de vous accueillir à nouveau prochainement.Cordialement, Maxime.
5 out of 5
by A verified traveler

Excellent

Posted 1 Mar 2024 on Hotels
Excellent Hotel near Seneffe . Handy for main roads. Shopping centre / supermarket across the road to pick up forgotten things. Hotel is in very good condition and staff are very good. Excellent facilities. Sadly little chance to use them due to business being pressing.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Aug 2023
4 out of 5
by A verified traveler

Posted 6 Aug 2023 on Hotels
Breakfast was nice but it was a shame we had to pay extra for swimming because we booked a standards rooms.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Jun 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 May 2023 on Hotels
5 out of 5
by A verified traveler

Posted 1 Mar 2023
Friendly helpful staff excellent restaurant and bar great hotel
5 out of 5
by A verified traveler

Posted 27 Feb 2023
The hotel was well-maintained, and in a convenient location. The staff was very attentive.
5 out of 5
by A verified traveler

Posted 17 Nov 2022 on Hotels
At checking was not welcomed, was rather put down by the person at the reception. I understand I was early for checkin, coming from the USA you do not really have a choice. The way that lady spoke to me was very unprofessional.The hotel did not even show any accommodations to help me or to take my luggage as I had to wait 4 hours to get a room. Restaurant food was ok but one night we had steak we where 3 at a table and all our streaks where over cooked. Again we complained but no excuse was presented or anything and this was after we waited 45 minutes fro our food.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Oct 2022 on Hotels
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