Ratings based on 988 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
near to the station and convenience store
Comment from Hotel Management
5 Jun 2024 by Front Staff Kuni, Hotel Management
Thank you for staying our hotel.If you've had a comfortable stay at our hotel, we're honored.When you come to Osaka again, we would be delighted if you could use our hotel once more.Thank you for your cooperation in leaving a review.
by A verified traveler
Posted 5 Jun 2024
good
Comment from Hotel Management
5 Jun 2024 by Namba, Hotel Management
Thank you for choosing to stay at our hotel. We are so glad to hear that you were satisfied with our hotel services. We look foward to seeing you again. Front Desk Staff Namba
by A verified traveler
Posted 5 Jun 2024
ชอบเดินทางสะดวกมากก
Comment from Hotel Management
5 Jun 2024 by Hotel staff Nakagawa, Hotel Management
ขอบคณสำหรบการเขาพกทโรงแรมของเราเราดใจทคณพอใจกบการเขาพกทโรงแรมของเราเราหวงวาจะไดพบคณอกครงขอบคณสำหรบความคดเหนของคณ
by A verified traveler
Posted 26 May 2024
Good location with a 24 hours stores and laundrymat around the corner.
Comment from Hotel Management
4 Jun 2024 by Sakate, Hotel Management
Thank you very much for using our hotel. I'm glad that you liked the location. If you come to Osaka again, please use our hotel. We look forward to seeing you again. Thank you for your review.
by A verified traveler
Posted 25 May 2024
Great location for metro or train. Priced fairly. Shipping within walking distance. Advertised no smoking on property but the smoking area was right outside the front door so with every open and close of the door, the smoke smell came in and went right up the elevator.
Comment from Hotel Management
25 May 2024 by FUNAMOTO, Hotel Management
Thank you for staying at our hotel. We apologize for the smell. We hope you were satisfied with your stay. The hotel is conveniently located and has many restaurants, so please use our hotel again when you come to Osaka. Thank you for taking the time to post a review. We look forward to seeing you again.
by A verified traveler from CASTRO VALLEY
Posted 24 May 2024
The staff was excellent especially Sengooku, she was very helpful, professional and very accommodating.
Comment from Hotel Management
25 May 2024 by Front staff Kuni, Hotel Management
Thank you for staying at our hotel.Thank you very much for your kind words regarding our staff's service. It's truly an honor to be able to provide service that delights our customers. When you come to Osaka again we look forward to welcoming you back as our guest again. Thank you very much for taking the time to leave your feedback amidst your busy schedule.
by A verified traveler
Posted 23 May 2024
The hotel was close to the subway and only a few minute walk to the closest convenient store. Also it’s about 15 min walk to dontoburi which was great.
I would recommend a stay here if you want to stay in Osaka
Comment from Hotel Management
23 May 2024 by Front staff Sakate, Hotel Management
Thank you very much for using our hotel. We are very happy to hear that you liked the location. We hope you will use our hotel again when you come to Osaka. We look forward to seeing you.Thank you for your review.
by A verified traveler from Upper Hutt
Posted 20 May 2024
Easy clean and quiet. Also 24hr supermarket just outside the door was very convenient
Comment from Hotel Management
20 May 2024 by namba, Hotel Management
Thank you so much for choosing to stay at our hotel. We are delighted to hear that you were satisfied with our services.As you mentioned, it is very easy to walk to the 24-hour supermarket from our hotel. Furthermore, you can easily get to downtown by train or on foot.We strive to improve our services and look forward to seeing you again. Thank you so much for taking the time to write a review of our hotel.Front Desk Staff Namba
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
21 May 2024 by ハートンホテル心斎橋長堀通 篠原, Hotel Management
We look forward to seeing you again.
by A verified traveler
Posted 18 May 2024
A great hotel in Shinsaibashi, very close to subway, spacious, clean and everything nice in the room. The bathroom is like new renovation and the room rate is really affordable. There have a 24 hours supermarket, McDonald & small restaurants next to the building. The only thing that I can't see anything outside the window, but I still recommend my friends to stay in this hotel.
Comment from Hotel Management
19 May 2024 by FUNAMOTO, Hotel Management
Thank you for staying at our hotel.Thank you for your kind words.We hope you were satisfied with your stay.The hotel is conveniently located and has many restaurants, so please use our hotel again when you come to Osaka.Thank you for taking the time to post a review.We look forward to seeing you again.
