Ratings based on 13 Verified Reviews
4.0 Room cleanliness
4.3 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Excellent service!
Posted 3 Jul 2017 on HotelsService was excellent and l was very well looked after. I was given free pickup to and from the train station. Breakfast was good too even though l was the only person having breakfast that day. Room was basic but comfortable. It's a pity the location was a little far from niseko village and there is no way of getting there in the summer. Hiking there would take close to an hour and it's mostly uphill. The only place to eat is milk kobo which is a 5 min walk. Would be a good place to stay during ski season where buses are available. However, would still recommend it for the good service and especially if you are looking for a relaxed stay.
Comment from Hotel Management
10 Jul 2017
Thank you for your kind review and I sincerely apologize for the late reply.
In the summer, public transportation is limited and I apologize for the inconvenience. There are activities close to here like horse back riding and rafting where you can enjoy the nature!
In the winter, the ski resort lifts is only a 2 minute walk away from our lodge.
If you do ever come back to Niseko, we will be waiting for your next visit!
BLACK DIAMOND LODGE
Recommended
for Everyoneby A verified traveler from malaysia
Nice bed and nice pillow
Posted 1 Jun 2017Very very clean and hygiene with nice and comfort bed together with good quality of pillow , staff very good and helpful.
Comment from Hotel Management
10 Jul 2017 by BLACK DIAMOND LODGE, Hotel Management
Thank you for staying with us and and I sincerely apologize for the late reply.
Our lodge is not brand new, but we do try our best so guests can stay here comfortably.
If you ever come back to Japan, we will be waiting for your next stay!
by Samuel
Posted 27 Mar 2016 on Hotels
Great service, close to ski slopes, very relaxed atmosphere. Is a little difficult to get into town though, and there is nothing nearby.
by A verified traveler
Posted 14 Nov 2018 on Hotels
飯店人員很親切，但房間內和環境有待提升～
by A verified traveler
Posted 12 Jul 2018
Comment from Hotel Management
9 Dec 2018 by H,sato, Hotel Management
評価頂きありがとうございます。
今後もお客様が満足いただけるよう、スタッフ一同努力してまいります。また機会があれば是非お待ちしております。返信が遅くなった事、心よりお詫び申し上げます。
by A verified traveler from 인천
가을의 니세코 단풍을 감상하기 좋은 곳
Posted 15 Oct 2017
Pros: 니세코의 아침풍경을 볼 수 있고 아침식사가 괜찮은 편입니다. 주인여자분도 친절하십니다.
Cons: 객실에서의 흡연과 방음.
Location: 니세코 스키장 가까이에 위치해 있습니다.
국도 66번 니세코 파노라마 라인이 근처입니다.
진짜 노천온천도 그리 멀지 않은 곳에 있다고 합니다만 저는 시간관계상 못가봤습니다.
가을의 니세코 단풍을 보고 싶어서 예약했습니다.
롯지니까 시설에 대한 기대를 안하는게 맞겠지만 .... 객실에 담배연기 냄새때문에 환기를 하려 창문을 여니 옆 객실(206호)에서 줄담배를 피워대서 연기때문에 문을 못 열었습니다.
객실에 저녁 8시 넘어 들어왔기에 컴플레인도 못하고 그냥 창문닫고 잤습니다.
아... 근데 세벽3시에 옆객실(203호)에서 신발을 손질하는 소린지 뭔지 쓱삭쓱삭 뭔가를 문지르는 소리에 잠이 깼습니다.
화장실과 샤워실이 공동이용인건 이해합니다만 객실에서 흡연과 방음이 전혀 안되는건.. 조금 문제가 있는것 같습니다.
3명 숙박비가 금요일 주말 요금 아침식사 포함 13만원이 넘는데 1인당 2만원짜리 라이더하우스와 다를바가 없는거 같습니다.
그래도 그 다음날 아침식사는 좋았습니다.
종류가 많지는 않았지만 홋카이도산 재료로 만든 스프와 홈메이드 잼, 야쿠르트는 맛있었습니다.
감자를 깍뚝썰기로 기름에 볶은것도 좋았습니다.
맑은 가을 아침에 니세코의 운해와 단풍은 위에 단점들을 커버해줄 만큼 좋았습니다.
by Szu Yen
Posted 4 Aug 2017 on Hotels
Good choice. Better than it looked online.
Comment from Hotel Management
9 Aug 2017
Thank you for your stay at the Black Diamond Lodge and also for your nice review! We will keep doing our best to provide you with a clean room. We will be waiting for your next visit to Japan!
Black Diamond Lodge
Recommended
for Everyoneby A verified traveler from Japan
値段相応、設備を補う対応
Posted 19 Jul 2017
Pros: フロントのお姉さんの対応、心のこもった朝食、さわやかな自然の環境
Cons: 部屋のにおいがこもりがちなので喚起に心がけるといいと思います。
Location: 前の道をまっすぐ降りると車で数分でミルク工房があります。
飲むヨーグルトが絶品。
ニセコに出張で一泊。
価格のばらつきが激しい（高いところはすごく高い）ニセコにおいてリーズナブルな価格でした。
共同トイレ、共同シャワーというロッジならではの設備で、ホテル滞在が多い自分にとっては中々無い状況でしたが、もともと夏場の平日で客数が少なかったこと、案内のお姉さんの素晴らしい対応でカバーしており快適に過ごせました。
風呂は車で10分の日帰り温泉（ディスカウントチケットで600円）で豪華露天風呂を満喫したので楽しめました。
朝食は手作りジャム・家庭菜園のオーガニック野菜サラダなど、質素なのに充実したものでした。
冬はバーが夜営業していて西洋人がたむろするようで、そういう雰囲気の楽しめる人にもいいロッジかもしれません。
Comment from Hotel Management
23 Jul 2017 by ブラックダイヤモンドロッジ , Hotel Management
先日はご宿泊誠にありがとうございました。
当ロッジはホテル程設備が整備はされておりませんが、お客様がなるべく快適に過ごせるように心がけております。
温泉や地元のお野菜など堪能していただき、とても嬉しく思います。
またご宿泊の機会がございましたらスタッフ一同心よりお待ち申し上げます。
by A verified traveler
Posted 30 Jun 2017 on Hotels
Comment from Hotel Management
11 Jul 2017
Thank you for your stay.
We will be waiting for your next stay!
by A verified traveler
Friendly lodge
Posted 28 Sep 2016 on HotelsThe host is very nice and her English is fluent. She sent email to confirm our trip and willing to wait for us to check in lately. I'm so appreciate her attitude!!
