Ratings based on 21 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Feb 2024
Very unprogresssional.Kept trying to shake us down for a higher price after we had paid for the trip months earlier. It was actually really bizarre and made our whole trip really uncomfortable.
by A verified traveler
Posted 27 Jan 2024
The hotel was clean and at a good location. The front desk was not staffed all the time. When we arrived at the hotel we had to call a number and they gave us our room number and the Key/Card was left on the front desk, which we found unsafe.
Comment from Hotel Management
14 Feb 2024 by mr Quyen, Hotel Management
Hello dear friend, thank you for your good reviews about the hotel. We apologize for the slight mistake. We have fixed and resolved that issue immediately. Wish you have happy trips. best regards
by A verified traveler
Posted 26 Jan 2024
The staff at the hotel do not speak English but they use a Travis Translator to communicate and it worked well. The rooms were big and clean but there were very limited options for dining and shopping in the area.
Comment from Hotel Management
14 Feb 2024 by Mr Quyen, Hotel Management
Thank you for sharing. The hotel will try to do better to serve the next guests. Wishing you a fun and happy trip
by A verified traveler
Posted 20 Jan 2024
I slept best here compared to many other hotels/cities I visited. Coming from Hanoi, the room was huge, cleaned and spacious. Few things showed wear and tear but otherwise great. The owner was friendly and welcoming. The other staff, an older gentleman was a bit slow either misinformed or lackluster. The rental moped was old but it did the job getting us around the area. Ninh Binh is lovely to ride moped. Wish I could stay longer.
Comment from Hotel Management
14 Feb 2024 by Mr Quyen, Hotel Management
Glad to read your good reviews for Trang An Flower Hotel, it's good that you had a fun trip in Ninh Binh. Thank you very much
by A verified traveler
Posted 29 Dec 2023
Comment from Hotel Management
5 Jan 2024 by Mr Quyen, Hotel Management
Thank you for leaving your article and comments for Trang An Flower Hotel. It's a wonderful thing . We look forward to serving you and your family for your next trip to Ninh Binh, if any. Sincerely thank you
by A verified traveler
Posted 23 Nov 2023
No hot water for morning or afternoon showers, may have restricted or may not have big enough hot water tanks - cold showers were difficult
Comment from Hotel Management
26 Nov 2023 by Hotel manager Ms. Trang, Hotel Management
Hello . Thank you for coming and choosing Trang An Flower Hotel, we are very happy. In front of the bathroom door there will be a water heater control, you need to turn it on 10 minutes before use. We always want visitors to have the best experience. If you have any problem, please share it and we will handle it immediately. Wish you have happy trips. Best regards
by A verified traveler
Posted 20 Oct 2023
by A verified traveler
Posted 15 May 2023 on Hotels
Comment from Hotel Management
30 Jun 2023 by Trang An Flower Hotel Manager, Hotel Management
Hi . It is a pleasure to serve you , look forward to the opportunity for the next visit . Best regards
by A verified traveler
Great little hotel with friendly, helpful staff.
Posted 23 Feb 2023 on HotelsI had a great experience at this hotel. Nice, clean rooms and a great, helpful staff. Try to get one of the rooms with a balcony because those are the best!!!
Comment from Hotel Management
23 Feb 2023 by Trang An Flower Hotel, Hotel Management
Dear Mr.Denis Huber !Thank you for trusting and using our accommodation service. We always try our best to bring the best experience to our customers. We look forward to seeing you and serving you again in the future. Best regards !
by A verified traveler
Posted 19 Dec 2022
The hotel is new nice big room bed is comfortable with air con hot & cold quiet Location. restaurant within walking distance can rent motorbike for sightseeing .would recommend and stay again
Comment from Hotel Management
24 Dec 2022 by Trang An Flower Hotel, Hotel Management
We sincerely thank you for your support and hope to serve you in the future. Best regards
