Ratings based on 29 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Apr 2022 on Hotels
by A verified traveler
Vietnam
Posted 19 Dec 2019 on HotelsVery comfortable and quiet hotel just outside the main tourist attractions
by A verified traveler
Posted 12 Dec 2019 on Hotels
Comment from Hotel Management
12 Dec 2019 by Vissai Hotel Ninh Binh, Hotel Management
Thank you for stay with us!
Recommended
for Everyoneby A verified traveler
Great place.
Posted 31 Mar 2017I only came here for the day to rest as j waited for my midnight train and since I could not have my breakfast in the morning the staff suggested for me to take it to go. They prepared my to go breakfast at midnight which was really nice. I love that they were taking care of me. Very nice hotel and people.
by William from Singapore
Good 5 star hotel look from outside.
Posted 28 Dec 2015 on HotelsWinter very cold. There is no heater in room.The hot water during shower also very weak and taking shower is a PAIN.
Hotel next to Supermarket. This is a PLUS point.
by Jane from Melbourne
Ghost Palace
Posted 11 Oct 2015 on HotelsWe arrived at 9.30 pm,pointed to the restaurant, no guests or staff in sight, ordered 2 snacks and 2 beers, food poor, beers warm and prices high. The hotel looks spectacular, but we thought we were the only guests, even at breakfast, at the pool at the gym. We requested a late check out, were given a negotiated price (400,000vd) when we left they insisted on another 100,000. Great Hotel and poor management and service.
by Wendy from Edinburgh
Not good for families
Posted 6 Oct 2015 on HotelsOverall, fairly average, but less good for families.
Listed as good for families - but they have no cots or highchairs. Despite listing complimentary cots available on many listings.
Large bed, otherwise fairly standard room with TV standard bathroom, view over a football pitch. No English language TV channels as far as I could see.
Nice pool, but opening hours inaccurate (as with gym) - listed open until 10pm, but did not seem to switch any lights on in that floor after dusk. Cleanliness around the pool needs attention - my one year old managed to pick up and play with a piece of chewing gum which took me a long time to get off. There were also several dirty ashtrays with lots of items in them that looked like they had been there for a long time.
Breakfast - was less good first day but we went around 8.30am (finishes at 9). Went earlier following day and much better selection. Very few "western" options first day - eg bread, cereal, eggs, but improved second day when they offered egg and bacon toasties! A fairly wide selection of Vietnamese options eg noodles, soup, rice, beef in red wine sauce - just not what we fancied for breakfast!
We asked about using the swimming pool after check out the day before checkout and were told that it was fine (we had a late train). We therefore planned our day accordingly. On checkout however we were told pool use after checkout was not ok. The woman seemed to shrug it off saying
by A verified traveler from Victoria, Australia
Central hotel
Posted 15 Sep 2015 on WotifCentral location. Not suited for westerners. Staff spoke very little English and that was frustrating. Lots of Asian guests.
by Warren from Melbourne
Half Mothballed, but ok.
Posted 21 Nov 2014 on HotelsWeird older hotel. , 18 storeys, and only 4 or 5 rooms occupied. Half shut down, about 2 staff for every guest.
Upgraded to suite looking over Tràng An, Tam Coc.
by Nick from Aus
Looks good but poorly built
Posted 28 Oct 2014 on HotelsRooms are a great size however the quality of the rooms is quite poor. Our shower poured hot water over the taps making it difficult to turn off. The water also poured out of the shower all over the bathroom floor, an issue the hotel described as a known building fault. Bathroom door couldn't be shut and the main door scraped across the floor. Despite these building flaws it was a comfortable stay, however will look at other options next time.
