Ratings based on 13 Verified Reviews

4.1 out of 5
100% of guests recommend
4.0 Room cleanliness
4.5 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 24 Sep 2019
The staff was nice but the property does not have elevator
4 out of 5
by A verified traveler

Posted 10 Aug 2019 on Hotels
There were ants in bathroom and room was rather humid, but other than that nice and clean
2 out of 5
by A verified traveler

Not a pleasant stay

Posted 12 May 2019 on Hotels
Not at all like the pictures. Room was old and dirty/stale. Bed screaked; bathroom was disgusting. Bed sheets probably hadn’t been washed for ages since we could smell the sweat from previous guests. Wifi also didn’t work very well The one nice thing about the place is the owner, whom was friendly and courteous. But even with that, I won’t return or recommend to anyone.
5 out of 5
by A verified traveler from Seoul, South Korea

Posted 25 Dec 2018
Host was very kind. Room very clean and amazing price.
Comment from Hotel Management
31 Dec 2018 by Thế Anh, Hotel Management
Thank you for staying at our hotel, we have a nice and happy time in Vietnam, hope that our future will welcome you.
1 out of 5
by A verified traveler

Posted 22 Dec 2018
Terrible place away from the centre -- broken bathroom and A/C heating does not work.
Comment from Hotel Management
27 Dec 2018 by Thế Anh, Hotel Management
:)
5 out of 5
by A verified traveler

Posted 23 Nov 2018 on Hotels
The hotel is supper friendly and clean ,the location is good ,the owner are helping me to book the bus to da Nang and willing to help me anything I need ,the day we check out hotel ,they offer me a private room to put my luggage and for us resting while we wait for the long bus to Da Nang for free .we are rating this hotel a 5 star .we defiantly come back to this hotel ,and referring to all my friend to come to this hotel
Comment from Hotel Management
30 Nov 2018 by Thế Anh, Hotel Management
Cháu cảm ơn cô chú đã ở tại hotel Hoa Bien , chúc cô chú luôn mạnh khoẻ và mong rằng tương lai cô chú lại trở lại mảnh đất Cố Đô Ninh Binh
4 out of 5
by A verified traveler

Good for the price

Posted 17 Oct 2018 on Hotels
Staff here made the place, very friendly and helpful. Room was big and clean. Location not the best as very little around and quite noisy in the room at times. Overall nice stay though!
Comment from Hotel Management
26 Oct 2018 by Thế Anh, Hotel Management
Thank you for staying at our hotel with the comments to improve our best to serve customers, have a happy time in Viet Nam.
4 out of 5
by A verified traveler

Ask! Please ask!!!

Posted 12 Sep 2018 on Hotels
Very friendly owner. Little far from everything, but this place and a hotel next door are also a restaurant. There's a lady selling a meat on a stick, 5minutes walk from the hotel. Ask what it is before you eat or buy it. If you don't get the answers due to the language barriers, look at the big sign behind her that looks like a sign to a pet shop. I asked and kept my money.
Comment from Hotel Management
19 Sep 2018 by Thế anh, Hotel Management
Thank you for staying at the hotel, wish you had a good time in Viet Nam, hope the future of the hotel will welcome you back.
5 out of 5
by A verified traveler

Posted 14 Jun 2018 on Hotels
Comment from Hotel Management
19 Jun 2018 by Thế Anh, Hotel Management
Cảm ơn bạn đã đến với Hoa Bien hotel chúng tôi , chân thành cảm ơn với lời đánh giá khách quan cho khách sạn - chúng 2 bạn có thời gian thật vui vẻ , tốt đẹp tại Viet Nam
5 out of 5
by A verified traveler

wonderful brother and his family run

Posted 26 May 2019 on Hotels
2brother and his family run very gently. kindly. helpful.smiling best costpefomance、スタッフ全員がすべてにおいてすばらしい、ホテルの レンタルバイクで 観光がお勧め、ホテルは 少し古いですが、掃除が行き届いています、観光案内も 丁寧に教えてくれます、 sapa行きのバスも手配していただき、朝5時に 乗車案内、見送りまでしてくれました、感謝です、 いつでもホットシャワーがでました