Ratings based on 156 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Mar 2024 on Hotels
Comment from Hotel Management
18 Mar 2024 by Nora, Hotel Management
Dear Guest,Thank you for staying with Sheraton Ningbo Hotel and comments.Looking forward to welcoming you back someday in the future.Warm Regards,
by A verified traveler
Posted 29 Nov 2023
Comment from Hotel Management
25 Dec 2023 by nora, Hotel Management
Dear guest, thank you for your reply and look forward to your next visit.
by A verified traveler
Posted 3 Oct 2023
I have stayed here many times before Covid. First time back and all guests are now Chinese and not many staff speak English. only one choice of white wine and it's too sweet for me. Italian restaurant still good and executive lounge. Shangri-la hotel is now a better choice.
Comment from Hotel Management
7 Oct 2023 by Nora, Hotel Management
Dear guest, thank you for your reply and look forward to your next visit.
by A verified traveler
Posted 7 Aug 2023
Comment from Hotel Management
9 Aug 2023 by Nora, Hotel Management
Dear guest, thank you for your reply and look forward to our next visit.
by A verified traveler
Posted 30 Jun 2023 on Orbitz
A great hotel for business travelers. Clean room, good breakfast and convenient location.
Comment from Hotel Management
3 Jul 2023 by Nora, Hotel Management
Dear guest, thank you for your reply and look forward to our next visit.
by A verified traveler from Bayside
Posted 15 Jun 2023
The only complaint I have is the lighting in the room.
I stayed at a Club Room on 27th floor. There were not enough lightings along the windows causing me to struggle to pack up my bags at night.
Comment from Hotel Management
19 Jun 2023 by Nora, Hotel Management
Dear guest, thank you for your valuable advice and look forward to our next visit.
by A verified traveler
Posted 14 Jun 2022 on Hotels
The check in was easy and very informative. When we got off of the elevator on our level there was a dusty and dingy carpet smell. The room was very spacious compared to similarly priced rooms we’ve stayed at comparable hotels. The breakfast had plenty of Chinese and a few western options. The kids enjoyed the swimming pool. Very conveniently located. Would definitely stay again.
Comment from Hotel Management
15 Jun 2022 by nora, Hotel Management
Dear Guest,
Thank you very much for staying with us and these kind remarks.
Service excellence is what we are striving for and it is glad to learn from you that we have made another step forward.
We will carry on the effort to make Sheraton your prime and permanent choice.
Looking forward to welcoming you back soon.
by A verified traveler
Posted 12 Jul 2021 on Hotels
I took some time trying to figure out the best hotel to stay in while in Ningbo for the weekend. I am happy with the choise I made by staying at the Sheraton.
Reception
The reception was great with most of the employees being happy and cordial. Very friendly.
Location
We asked for a room that faced the bund - they're 2 blocks away so you get a nice view of the light show but not of anything past the building in front of you. The rooms are clean and well maintained. We took full advantage of the bath. I would definitely go back again.
Food
The breakfast selection was okay. They had some foreign picks - cheese, bread, pancakes, waffles, cereal, limited fruit(oranges and apples), juice, eggs(boiled or fried - not scrambed or omellettes) but a lot more in terms of chinese options
Pool
The pool is an industrial exercise facility. It is not a place to go relax, which I think works for some but I was looking forward to reading a book by it.
Comment from Hotel Management
19 Jul 2021 by Yale Yu , Hotel Management
Dear Guest,
Thank you so much for your stay and kind words.
Sheraton Ningbo Hotel is a place surrounded by attractions thus worth exploring for a day or two. They are not only historical, but also cultural, spiritual, natural, etc., and our service team are familiar with them.
We look forward to welcoming you to Sheraton Ningbo Hotel again, at your next visit.
Best Regards,
Yale Yu
Director of Sales and Marketing
Sheraton Ningbo Hotel
by A verified traveler
Great hotel
Posted 22 Jun 2021 on HotelsGreat hotel with very friendly staff close to the metro and train station.
Nice and spacious rooms. Very clean.
Breakfast and dinner are delicious with a great selection.
Club Level is also well maintained with an exceptional customer service.
Comment from Hotel Management
19 Jul 2021 by Yale Yu , Hotel Management
Dear Guest,
Thank you so much for your stay and kind remarks.
We will carry on the effort to make this hotel live up to Sheraton standard.And we look forward to welcoming you back some time in the future, hopefully soon.
Warm Regards,
Yale Yu
Director of Sales and Marketing
Sheraton Ningbo Hotel
by A verified traveler
Posted 12 Jan 2020 on Hotels
Comment from Hotel Management
29 Apr 2021 by Yale Director of Sales and Marketing, Hotel Management
Thank you for coming. Looking forward to being at your service again. Warm Regards,
