Ratings based on 315 Verified Reviews

4.2 out of 5
94% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Nepean

This traveler left a rating score only Posted 12 Apr 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Dec 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Dec 2023 on Hotels
2 out of 5
by A verified traveler

Posted 13 Jan 2020
The hotel looks pretty old. Carpets looked dirty and furniture's are not properly arranged. I couldn't find a socket for my power adapter beside the desk.
Comment from Hotel Management
13 Jan 2020 by ShallyLi, Hotel Management
Dear guest, Thank you for staying with us and taking your time to review our property. Your comments regard to the carpets and furniture have been documented and will certainly be looked into. We appreciate your feedback as this is our best resource for improving guest experience. We hope to have the pleasure of welcoming you back in the future where we are sure you will have a comfortable stay. Thank you! Best Regards Shally Li General Manager
1 out of 5
by A verified traveler

Concrete Beds

Posted 10 Dec 2019 on Hotels
Unfortunately the beds are like concrete slabs. Even by asian standards. A/C is inoperative during winter even though the rooms are very stuffy. Need to copy the Westin 'Heavenly' Beds
Comment from Hotel Management
11 Dec 2019 by Shally Li, Hotel Management
Dear Guest , Thanks for sharing your valuable feedback with regards to our hotel guest room. We are very sorry that you experienced inconvenience due to the bed and air-condition. Your comments have been documented and will certainly be looked into. We appreciate your feedback as this is our best resource for improving guest experience. We hope to have the pleasure of welcoming you back to Crowne Plaza City Center Ningbo in the future where we are sure you will have a better experience. Thank you! Best Regards Shally Li General Manager
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Dec 2019 on Hotels
4 out of 5
by A verified traveler

Posted 24 Nov 2019 on Hotels
Nice front desk staff.
Comment from Hotel Management
28 Nov 2019 by JudyZ, Hotel Management
Thank you for sharing your wonderful reviews. We are deeply grateful for your very high praise of our staff in regards to them being extremely courteous and professional. Thanks again for your trust and recommendation to our hotel and we will continuously to provide you with extraordinary and beyond-expectation services.
5 out of 5
by A verified traveler

Good all round hotel

Posted 17 Nov 2019 on Hotels
Great business hotel in a perfect location🙂🙂
Comment from Hotel Management
18 Nov 2019 by JudyZ, Hotel Management
Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza City Center Ningbo. Located in the center of the city, the hotel owns easier access to airport, railway station, metro line No. 1 and No. 1 2 as well as bus lines to famous scenic spots. Thank you for your feedback and we are looking forward to welcoming you back soon.
2 out of 5
by A verified traveler

no air condition in room

Posted 10 Nov 2019 on Hotels
Two nights stay, change room after complaining no air condition in room no. 1610, second room no. 1108, both no air condition in room.
Comment from Hotel Management
11 Nov 2019 by JudyZ, Hotel Management
Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza City Center Ningbo. Our sincere apology for not being able to resolve this before you leaving the hotel. Please be ensured that we will look into the air-condition issue . We hope that despite your disappointment on this occasion, you will allow us the opportunity to serve you again in the near future.
4 out of 5
by A verified traveler

close to shopping plaza

Posted 5 Nov 2019 on Hotels
it is a pleasant surprise, price is great, check in is fast. staffs are nice. and best of all, it is right next to the shopping plaza. will stay there again.
Comment from Hotel Management
5 Nov 2019 by JudyZ, Hotel Management
Thank you for sharing your wonderful reviews. Walking around 5 minutes from the hotel entrance, you will be arriving Tianyi Square where you can find lots of restaurants, stores ,supermarket and cinema for your entertainment. Thanks again for your trust and recommendation to our hotel and we will continuously to provide you with extraordinary and beyond-expectation services.