Ratings based on 228 Verified Reviews

3.5 out of 5
71% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 15 May 2024
The woman at the front desk was incredibly argumentative. When we checked in the night before, the front desk said we could have a cup of coffee for free the next morning. We went to get coffee, the woman at the front desk started SCREAMING we had to pay for the coffee. I was apologetic and explained about the night prior. She stated how much the coffee was - I thought she said the coffee was 50 cents/euros. I gave her 1 euro, she started screaming “YOU DON’T HAVE ANYMORE MONEY?!”. My hand was full of change, she grabbed a 2 euro coin from my hand and then slammed a 50 cent/euro on the counter. She was absolutely horrible !!! I noticed her being rude and argumentative with all the guests.
2 out of 5
by A verified traveler from Delmas

Posted 17 Aug 2023
Comment from Hotel Management
21 Aug 2023 by Ana, Directrice, Hotel Management
Monsieur GARVENous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à l'hôtelF1 NIMES OUEST. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses.Pouvez-vous nous donner plus de détail sur votre séjour afin que nous puissions nous améliorer. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs.
4 out of 5
by A verified traveler from London

Posted 27 Aug 2020
Overall positive stay. We didn’t appreciate de fact we had to pay for towels, and the bathroom was quite small. But everything was clean and staff were friendly.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Jun 2017 on Hotels
3 out of 5
Recommended
for Students
by A verified traveler from London

Simple, basic and not overpriced

Posted 9 Oct 2016 on Ebookers
Pros: As the price is on the low end, there was no expectation before I went ahead. As it turned out, it was extremely basic. Suitable for backpackers.
Cons: Simple and low price. Better go without no expectation and the it might surprise you with the basic basic basic facilities.
3 out of 5
by A verified traveler

Posted 1 Apr 2024
Comment from Hotel Management
15 May 2024 by Ana, Directrice, Hotel Management
Monsieur RAPHAEL, Nous vous remercions pour vos commentaires suite à votre séjour à hotelF1 NIMES OUEST.C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments lesmeilleurs
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Mar 2024 on Hotels
4 out of 5
by A verified traveler

Posted 21 Jan 2024 on Hotels
Sejour ageable
1 out of 5
by A verified traveler

Posted 5 Jan 2024
La politiques nulle. Je êtes pas remboursé pour 2 nuit Tres dessus
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Dec 2023 on Hotels