Ratings based on 446 Verified Reviews

4.2 out of 5
83% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 31 May 2024
The staff was very friendly and helpful
5 out of 5
by A verified traveler

Posted 10 May 2024
I like that it is very convenient and clean. Nice personnel.
3 out of 5
by A verified traveler

Posted 9 May 2024
Bed was comfortable. Room was quiet and had a good shower. But, we did not feel very safe between rough people, a dog, police presence and chaos at the pool.
Comment from Hotel Management
11 May 2024 by GM, Hotel Management
We are sorry that we had a guest that did not have proper edict..
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 May 2024
5 out of 5
by A verified traveler

Posted 5 May 2024
Everything was very good, the service was good, the staff was super friendly, only the elevator was broken and the room smelled a little like cigarettes, otherwise everything was fine
5 out of 5
by A verified traveler

Posted 29 Apr 2024
Everything was fantastic and everyone was great
4 out of 5
by A verified traveler

Posted 21 Apr 2024
Very nice staff. Good breakfast. Will stay again when I visit Niles
5 out of 5
by A verified traveler

Posted 3 Apr 2024
Stayed for just one night but was pleased with our room, staff was wonderful accommodating with our late check in, beds were comfy and the breakfast was good enough
5 out of 5
by A verified traveler

Posted 10 Mar 2024
Very helpful and attentive staff.
5 out of 5
by A verified traveler

Posted 24 Feb 2024
SPOTLESS from the Lobby to our room. Everything was perfect. We were truly impressed. Keep up the good work.