Ratings based on 50 Verified Reviews

4.7 out of 5
4.8 Room cleanliness
4.6 Service & staff
4.9 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Bryn Mawr

This traveler left a rating score only Posted 10 May 2024
5 out of 5
by A verified traveler

Posted 31 Mar 2024
Overall, my stay at the Ritz-Carlton Nikko was nothing short of exceptional. The combination of the hotel's serene location by the lake, impressive interior, outstanding dining options, and top-notch service truly set it apart as a luxurious retreat that I would highly recommend to anyone looking for a refined and relaxing getaway. My experience at this hotel has left me with wonderful memories and a deep appreciation for the Ritz-Carlton brand.
5 out of 5
by A verified traveler

Best place in Nikko

Posted 16 Sep 2023 on Hotels
The Ritz Carlton did not disappoint, Max checked us in made us feel so welcome. The entire staff was superb. The hotel fits beautifully into the surroundings would definitely stay there again.
5 out of 5
by A verified traveler

It’s almost flawless if they’d improve few things

Posted 30 May 2023 on Hotels
Excellent location, very spacious room with excellent view of the lake. Staff were all nice and helpful. Food quality was good too. The yukata provided was way toooo long for Asian (even small size). It was too transparent and not soft enough. The lake area was rather cool but no “vest” to wear outside the yukata was provider. I couldnt enjoy the nice garden with my yukata… it was too cold. Besides, please consider to serve milk at the onsen resting room. It was my first time in Japanese onsen that no milk was provided. No matter it is free of charge to not, it should have it. It is just the culture and some customers like me would be expecting it. Except the milk and yukata….. it is almost perfect. We did enjoy my stay very much.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 May 2022 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Apr 2022
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Aug 2020
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Jan 2024
5 out of 5
by A verified traveler

何もかもエクセレント

Posted 23 Dec 2023 on Hotels
最上級のホテルに温泉が併設されている上に、お部屋のお風呂もとても素敵で驚きました。鉄板焼きのお食事も栃木産の農産物、畜産物が使われていて至極の美味しさでした。 部屋の設えホテル内の設えスパの設えどこもおしゃれで日光彫りや鹿沼の木工技術を使ったインテリアは工芸品の中にいるような、とても贅沢な時間でした。温泉も部屋付きのお風呂も何度も入浴し、最高のホテルステイを満喫できました。
5 out of 5
by A verified traveler

주젠지호수의 최고호텔

Posted 4 Dec 2023 on Hotels
닛코 주젠지코 바로 앞에 있는 호텔 이쪽에서는 가장 좋은 호텔입니다 방도 쾌적하고 테라스도 있어서 밖에서도 즐길수 있어요 온천도 좋았고 노천온천의 수질도 훌륭했어요 조식도 괜찮았고 저녁 스시 오마카세도 맛있었어요 2일 연속으로 갔습니다 룸 청결도 만족했지만 다만 욕조 청소가 부실했어요 물때가 있어 좀 찝찝했어요 그래도 주젠지호의 호텔중 단연 일등입니다