Ratings based on 42 Verified Reviews
4.7 Room cleanliness
4.8 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Apr 2024
by A verified traveler
Posted 6 Mar 2024 on Hotels
by A verified traveler
Posted 16 Oct 2023 on Hotels
by A verified traveler
Posted 10 Oct 2023
This was a great place to stay for our family of 4. The amenities were plentiful. Very clean. I would definitely stay here again and stay at other locations offered by Rakuten STAYs.
The only trouble we had was the parking. The parking information needs to be more detailed in the check in process before guests arrive.... someone had already parked in our spot number before we arrived. It was clear to us that we were supposed to only park in our assigned number, but I suppose others need it explained to them CLEARLY before they arrive to avoid issues for other guests.
Other than that, it was great!
by A verified traveler
Posted 2 Oct 2023 on Hotels
by A verified traveler
Posted 21 Jul 2023 on Hotels
by A verified traveler
Brand new apartment near Nikko train station
Posted 24 Jun 2023 on HotelsIt is a whole new building with several apartments. It's located around 10 minute walk from JR Nikko train station. The apartment we stayed is brand new and loaded. One wasing / drying machine is so convenient. The small kitchen served our group of 5 people well. Artificial onsen right in the apartment was so nice. We did not need a car; however, there is parking spaces reserved for each apartment.
by A verified traveler
Posted 3 May 2023
The amenities provided are excellent. And it a best place to live for families. And very close to the station. Had a wonderful time in here.
by A verified traveler
Posted 15 Apr 2023
Be aware that these units are 1 bedroom with 2 double beds and a living room with 2 double futons there are not 2 separate bedrooms. We would not have booked this property for our trip as we really needed 2 separate bedrooms for one couple to sleep in the living room wasn’t what we expected with no privacy.
by A verified traveler
Fantastic stay, tedious check-in
Posted 13 Feb 2023 on HotelsSuper clean and very well furnished apartments, spacious and has everything you would need for your stay. Really enjoyed our stay here.
However the automated check-in process is super cumbersome. You have to do a pre check-in, then upon arrival have to do another tedious process.
