Ratings based on 191 Verified Reviews

4.7 out of 5
88% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 30 May 2021
Excellent hotel, great staff, took plenty of care when we mentioned vegetarian food options. Will definitely return to stay again
5 out of 5
by A verified traveler

Posted 30 Mar 2021
Comment from Hotel Management
10 Apr 2021 by 奥の院ほてるとく川, Hotel Management
この度は奥の院ほてるとく川にご宿泊いただきまして誠にありがとうございます。 貴重なお時間をお使いいただき投稿くださいましたこと、また最高評価を賜りまして重ねてお礼申し上げます。 いつお越しいただいてもご満足いただけますよう努めて参ります。 またのお越しを心よりお待ち申し上げております。
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Aug 2020
5 out of 5
by A verified traveler

Posted 28 Feb 2020
Amazing rooms and delicious food. This was a great place to stay.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Dec 2019 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Dec 2019 on Hotels
5 out of 5
by A verified traveler

Best of Japanese hospitality

Posted 22 Dec 2019 on Hotels
This is my first visit to an onsen resort. Japanese hospitality at its best. They treated me like a royalty. The kaiseki banquet dinner and a full Japanese dinner are included in the price. I had a patio onsen bath with an outdoor view as well as an access to their public bath. This is a great deal compared to an equivalent amount of money spent in a decent hotel in a major US city.
Comment from Hotel Management
3 Feb 2020 by okunoin hotel tougawa, Hotel Management
Thank you very much for your wonderful comments, it was indeed a pleasure to have you here with us an enjoyed your stay. We hope that we can have you again in the future at Okunoin Hotel Tokugawa.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Nov 2019
5 out of 5
by A verified traveler

Posted 25 Oct 2019 on Travelocity
Awesome place! I would live here if I could. Amazing area to vist
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Oct 2019