Ratings based on 93 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Dec 2021
by A verified traveler
Posted 31 Oct 2019
Very friendly and helpful. Good food and a convenient location
by A verified traveler
Posted 28 Oct 2019
Their customer service is good!
Their spa facility is good!
by A verified traveler
Posted 2 Oct 2019
The staff is very welcoming, the food is excellent and the onsen is very relaxing
by A verified traveler
Posted 27 Jan 2019
Staff went out of their way. Meals were excellent.
by A verified traveler from Sydney
Posted 29 Dec 2018
Excellent hotel, traditional Japanese ones!!! We love it!
Staff were great, they tried their best to speak to us in English. Breakfast was traditional Japanese meal and loved it! Room was extremely clean and loved the Onsen....
25 minutes walk from Nikko train station and we did it couple time.... 10 minutes on the bus ¥310 pp. Highly recommend to everyone if you like Japanese traditional stuff!
by A verified traveler from Thailand
Posted 31 Oct 2018
Very good for room, staff and onsen.
Local japanese style food isnt suit with me but its ok
by A verified traveler
Posted 28 May 2018
by A verified traveler
Highly recommend this hotel
Posted 12 May 2018 on HotelsWe really appreciated the friendly front desk staff and all other servers at the hotel. The service was top-notch. The dinners and breakfasts were truly delicious and beautifully presented. Our room was very comfortable and the location was quiet yet relatively close to the famous shrines & temples at Nikko. Overall, we would highly recommend this hotel if you were stopping by Nikko!
Recommended
for Everyoneby A verified traveler
Posted 5 Apr 2018
Very nice hotel. Very clean and friendly. I recommend this warm place.
