Ratings based on 214 Verified Reviews

4.3 out of 5
76% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Jun 2024
5 out of 5
by A verified traveler

Good hotel and friendly english speaking staff

Posted 1 Mar 2024 on Hotels
Very friendly staff and can speak english with the staff as well. The onsen is good as well. The dinner and breakfast is great.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Jan 2024 on Hotels
5 out of 5
by A verified traveler

Posted 29 Nov 2023
It was awesome.
5 out of 5
by A verified traveler

Excellent stay.

Posted 31 Oct 2023 on Hotels
We thoroughly enjoyed our stay and we'll not hesitate to book again. The staff were helpful and very welcoming. The hotel is very well located and we had a magnificent view from our bedroom of the mountain stream and forest.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Oct 2023
5 out of 5
by A verified traveler

Posted 5 Oct 2023 on Hotels
The location was very good - across the street from the shrines. Also, close to the bus stop if you want to take a bus to the waterfall/lake. The room had a beautiful river and hill view, but our room smelled a bit weird because of the enclosed private onsen. The dinner and breakfast were awesome!
4 out of 5
by A verified traveler

Posted 25 Jul 2023
They can pick you up or drop you off at train station if you make reservations. There are English speaker staff. Onsen was pretty good.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Apr 2023 on Hotels
5 out of 5
by A verified traveler

Great stay

Posted 12 Apr 2023 on Hotels
Had a lovely stay here, close to all the shrines. Lovely spot next to the river. Service was great, room was good, dinner and breakfast was very tasty and we loved the private dining room. Very friendly, helpful team.