Ratings based on 220 Verified Reviews
3.2 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2023 on Hotels
by A verified traveler
Posted 2 Nov 2023
Good area for the price
by A verified traveler
Posted 19 Oct 2023
The property was in poor condition and not maintained
by A verified traveler
Posted 13 Oct 2023
This place has very much seen better days. I didn't arrive in time to try their restaurants so I can't be any judge of that, but the rooms had no AC, I found an Ant twice in my room (and you know if you find one then there are MORE !), hair on my sheets, and everything had a very worn and stained look (walls, wallpaper, etc). The Onsen part wasn't too good either. A lot of the hallways had half hazard done patches from holes punched or kicked into the walls. When I talked to the staff about my room they apologized and that was it. When I left they gave me $10 vouchers for next time I visit (I WON'T !).
by A verified traveler
Posted 17 Sep 2023
A great hotel, excellent ambience and surrounding environment. Staff do not communicate in English. But first time I ever feel one of the staff did something dishonorable in Japan was to cancel our booking slot for a private onsen and gave it to another. I have never encountered this in Japan before.
by A verified traveler
Posted 30 Dec 2022 on Hotels
by A verified traveler
Posted 11 Aug 2022
Nature view is good from the property and not much cleannesses, not well maintained though expensive price.
by A verified traveler
Posted 19 Jun 2022 on Hotels
by A verified traveler
Posted 7 Mar 2022 on Hotels
by A verified traveler
Posted 20 Nov 2021 on Hotels
