Ratings based on 95 Verified Reviews
4.6 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Jul 2023 on Hotels
by A verified traveler
Posted 25 Sep 2022 on Hotels
by A verified traveler
Posted 26 May 2022 on Hotels
Comment from Hotel Management
14 Jun 2022 by Hotel am Schlosspark, Hotel Management
Dear Guest,
we are thankful that you give us this good rating.
I hope to see you here again.
with best regards
Toni Seifert
Front Office
by A verified traveler
Lovely hotel but we were charged to park.
Posted 15 Mar 2022 on HotelsThe hotel was great but the parking was supposed to be free. We paid 7.50 euros for one night. Apparently free parking is to the side of the hotel but we were not told this on arrival and parked in the area marked as the hotel car park. On checking out we were advised we had to pay. Our booking included free parking so we were upset by this. We should have been advised on check in which bays were free and which were not. All parking is outside so not easy to work out.
Comment from Hotel Management
8 May 2022 by Ihr Hotelteam, Hotel Management
Dear guest,
Thank you very much for your positive review.
We are very pleased to hear that you liked our location.
We hope to welcome you soon again in our house and remain until then.
with kind regards
Hotel am Schlosspark Lichtenwalde
by A verified traveler
Great hote, smart, claen and a peaceful vibe
Posted 9 Aug 2018 on HotelsGreat hotel, everything was good, from the initial welcome to saying goodbye. Be aware that using the hotel car-park has a fee and I wasn't told that on arrival, but that's no big issue. The town is quite isolated, there are a couple of other bars and restaurants, and the ones in the hotel are good, but if you need a taxi be wary of the cost. No air-conditioning and when I was there it was very hot, but there was a fan in the room which worked well.
All-in-all I would recommend and would certainly stay there again.
Comment from Hotel Management
13 Aug 2018 by Empfangsmitarbeiterin, Lucy Barthel, Hotel Management
Dear Timothey,
thanks for taking your time to give us a Feedback, we are glad you where pleassed with your stay at the Best Western Hotel am Schlosspark. We are looking foreward to welcome you soon, we remain with best regards.
Your Qualityteam
by A verified traveler
Posted 4 Jul 2018 on Hotels
Staff was really helpful.
However in the morning, they started renovations in nearby rooms.
Restaurant is something to check, food was delicious.
Comment from Hotel Management
14 Jul 2018 by Nobert Keller, Receptionist, Hotel Management
Dear Aneta,
thank you very much for your kind feedback. We hope we can welcome you soon again and remain till then with best regards, your friendly best Western Quality Team
Recommended
for Everyoneby A verified traveler from UK
Boiling room
Posted 20 Aug 2017
Pros: Conveniently located, good restaurant, friendly staff, quiet
Cons: Air conditioning in rooms, stones in sauna, better ventilation in bathroom, a mirror closer to the window
Our room needed air conditioning as the fan supplied in the room was not strong enough. It caused a lot of discomfort at nighttime.
by Peter
Posted 17 May 2017 on Hotels
The hotel was essentially in the suburbs of Chemnitz. The complex was very clean. Breakfast was excellent. The complex is built like dorms which would serve its purpose very well for a lot of different types of customers, especially since the individual buildings are connected together underground. The layout is not as beneficial for the one night tourist stay. Staff was very professional, the reviews accurate.
by chrissy
Posted 19 Mar 2017 on Hotels
Recommended
for Everyoneby A verified traveler from Scotland, UK
Check Out
Posted 13 Jul 2015There appeared to be a minimum of three Reception staff on duty at quiet periods but only one member of Reception staff on duty at peak times, i.e. early mornings.
