Ratings based on 149 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Over night stop on our 6 week tour.
Posted 30 Sep 2023 on HotelsWe stayed here for just 1 night on our way to our next week's stay on the Mosel. This hotel is very nice with nice friendly staff and a good choice of breakfast food and drink including free champagne with your breakfast. Lots of people there seemed to like a glass or two of the champagne but unfortunately for me riding our motorcycle drink and motorcycles don't mix so I had to give that one a miss as did my wife who is my passenger. The little town has many restaurants for eating out and good food seems to be everywhere all in all a great nights stay.
by A verified traveler
Lovely
Posted 17 Dec 2021 on HotelsLovely
by A verified traveler
Fabulous
Posted 16 Dec 2021 on HotelsLovely stay
by A verified traveler
Posted 18 Nov 2021
Large, spacious modern hotel room with large windows & countryside village views.
Very helpful friendly staff with amazing customer service. I couldn't get my heavy suitcase up their entrance steps so they carried it for me & they refunded me for dates that I booked by mistake.
I used my own small heater as there's wasn't strong enough for me.
Overall, a highly recommended hotel!
by A verified traveler
London / Alsace
Posted 16 Aug 2021 on HotelsThere is no bias: the truth!!!
The check in was quick and easy. When we got to the room for a 4 star hotel there was no ac and the temperature at the time was 30C (august).
There was a foul smell coming from the carpet as well. We had to change rooms because the fridge wasn’t working and there was cobwebs in the corners like the room hasn’t been cleaned in a long time. The bed was like the springs was beaten over time.
For the duration of our stay we changed room 3 times. Fortunately, we had a nice gentleman receptionist who was sympathetic with our situation and tried to give us the best solutions. Breakfast was okay and the issue of one staff working 4 different locations at a time is frustrating as the costumer you feel guilty to ask for help.
No Gym. No pool.
Only free parking. Be ware of church bells 24/7.
by A verified traveler
Posted 8 May 2018
by A verified traveler
Dated hotel
Posted 24 Mar 2018On the surface pleasant but needs a refurbishment of the beds.
by Ronald
Posted 1 Jul 2016 on Hotels
Dissapointed that there is no restaurant facility at hotel. Limited room service available or go to a nearby hotel for dinner.
This is not normal for a 4 star hotel.
Recommended
for Everyoneby A verified traveler from UK
A pleasant hotel
Posted 5 Feb 2016
Pros: The room and the staff.
Cons: Having a onsite dining restaurant.
This hotel is located in a charming town and is not too difficult to find if one uses GPS otherwise would be difficult. Unfortunately it was covered in scaffolding and had no signage so we drove past it a couple of times - it had also morphed from a Mercure to new ownership and a new name which didn't help. The rooms are very comfortable and the staff helpful and courteous. The biggest drawback is that there is no restaurant for dining and one has to go out for an evening meal. After a long drive this not ideal especially in wintry weather. There are also several churches in the town all of which have bell ringing loudly at different times. Definitely need to request a room on the side away from the church!
Recommended
for Everyoneby A verified traveler from Inverell
A pleasant Hotel in quiet french town.
Posted 11 Sep 2014
Pros: Great staff.
Cons: Fan for room in hot weather, as the room remain very hot into the evening when the daytime temperature is in the high 20c's.
Pleasant hotel in this lovely town. Good parking, nice garden and surrounds, whilst the interior ground floor of the reception area is comfortable in the surroundings. The staff go out of there way to help. For most of the year the interior would be very cosy, but the hotel rooms do not cope with warm to hot weather. The small room was pleasantly furnished, but the small refrigerator supplied did not cope in keeping anything cool. During our stay the room continued to stay very warm with little ventilation, even with the widow wide open. I may be in error, but I found the advertised standard double room size of 24 sq m's, at odds with the room size we had paid for and stayed in. A few days earlier at another hotel, we had stayed in a advertised room of 22 sq m's which was much larger in size, whilst we have continued our trip and are currently staying in a room of 15 sq m's which I consider to be of similar size. The wifi was free and very good in the hotel. Reasonable value for money and they should be thankful for such good staff.
