Ratings based on 902 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Apr 2024
Great location. Can’t beat the views. Staff was ok. I assume friendly for French standards. Room was amazing
Comment from Hotel Management
29 Apr 2024 by Myriam Fernandes - Director Guest Relations, Hotel Management
Dear LaurenWe are delighted that you enjoyed your stay with us and that you found our ideal location and beautiful views to your liking. Your satisfaction is our priority and we are pleased that you enjoyed your room. We take note of your comments regarding our staff and are continually striving to improve our service to meet your expectations. We look forward to welcoming you back the next time you visit Nice!
by A verified traveler
Posted 13 Apr 2024
Wonderful location. Front desk staff friendly and helpful. Rooms nice size for sleeping and lounging.
Comment from Hotel Management
15 Apr 2024 by Myriam Fernandes - Director Guest Relations, Hotel Management
Dear Susan,Dear Susan,Thank you very much for taking the time to share your experience with us. We are delighted to hear that you enjoyed our great location, as well as our friendly and helpful staff. It is great to know that our rooms met your expectations perfectly for a comfortable stay. We look forward to welcoming you back the next time you are in Nice!
by A verified traveler
Posted 12 Mar 2024
This is a fantastic hotel with wonderful and very thoughtful staff who went out of their way to help my disabled husband. Booked to go back in September. Love this place.
Comment from Hotel Management
13 Mar 2024 by Myriam, guest relations, Hotel Management
Dear Joan, Thank you very much for taking the time to share your experience with us. We are delighted that your stay at the Hotel Suisse in Nice lived up to your expectations and that our team was able to contribute to making your stay enjoyable, in particular by offering attentive assistance to your disabled husband. We look forward to welcoming you back in September!Yours sincerely
by A verified traveler
Posted 18 Feb 2024
Comment from Hotel Management
20 Feb 2024 by Myriam Fernandes, Directrice Customer Relations, Hotel Management
Dear Cristina,Thank you very much for choosing the Hotel Suisse for your stay in Nice. We are delighted that your experience with us was satisfactory. Your overall rating of 4/5 is very much appreciated and encourages us to continue to provide a quality service. If you have any comments or suggestions to share, please do not hesitate to contact us. We look forward to welcoming you back the next time you visit Nice.Yours faithfully
by A verified traveler from Colma
Posted 18 Jan 2024
I loved the view from the balcony. I went to bed with the curtains open bc the view of the harbor lights is incredible. I love the location. The staff were friendly and helpful. Breakfast was plentiful. But water is not provided and it was 10 euros for a small bottle from the fridge. The bath tub was a nice size but slippery. The removable shower head was loose and it was splashing all over. I had to use towels to dry the floor. The bed was comfortable.
Comment from Hotel Management
22 Jan 2024 by Myriam Fernandes - Director Guest Relations, Hotel Management
Dear MildredWe are delighted to hear that you enjoyed your stay at the Hotel Suisse in Nice. Your overall rating of 4/5 is very encouraging for us. We are delighted that the view from the balcony lived up to your expectations and that you were able to enjoy the lights of the harbour. The privileged location, the friendly and helpful staff and the hearty breakfast all contribute to making your experience a pleasant one.However, we note your constructive comments regarding the water supply and associated cost. We apologise for any inconvenience caused by the slippery bath and the problem with the shower head. Your feedback is valuable and we will take immediate action to improve these aspects.We look forward to welcoming you back for your next stay, and will do our best to make your experience even more memorable.All the best,
by A verified traveler
Posted 9 Jan 2024 on Orbitz
Comment from Hotel Management
15 Jan 2024 by Myriam Fernandes, Customer Relations Manager , Hotel Management
Hello BillWe would like to express our sincere gratitude to you for choosing the Hotel Suisse in Nice for your stay. It is with great pleasure that we receive your overall rating of 5/5. We are delighted that your experience with us lived up to your expectations.The Hotel Suisse team remains at your entire disposal for any future visits. We look forward to welcoming you back and providing you with the best possible service.Yours sincerely
by A verified traveler
Posted 6 Jan 2024 on Hotels
Comment from Hotel Management
9 Jan 2024 by Myriam Fernandes - Director Guest Relations, Hotel Management
Dear Ji-YounThank you very much for choosing the Hotel Suisse in Nice for your stay. It is a real pleasure to hear that your experience lived up to your expectations, and we are delighted to receive an overall rating of 5/5. We pride ourselves on providing a quality service, and your satisfaction is our greatest reward. We look forward to welcoming you back the next time you are in Nice.Yours sincerely
by A verified traveler
Posted 21 Dec 2023
We would highly recommend this hotel. We had a nice size Privilege Room with a Sea View and small balcony. Our room was very nicely equipped with an espresso maker, comfortable bed, slippers and robes. It is in an excellent location on the sea near old town. The service was excellent from all staff. We will be back some day!
Comment from Hotel Management
28 Dec 2023 by Myriam Fernandes, Directrice Customer Relations, Hotel Management
Dear SuzanneWe are delighted to hear that your stay at the Hotel Suisse in Nice was such a positive experience. Thank you so much for taking the time to share your glowing review. It's a pleasure to know that you enjoyed our Privilege room with sea view and balcony, as well as amenities such as espresso machine, comfortable bed, slippers and bathrobes.We are also delighted to read that the hotel's location near the old town helped make your stay even more enjoyable. Your mention of our staff's excellent service is particularly gratifying.We would be delighted to welcome you back in the near future. Please do not hesitate to contact us with any special requests during your next visit.Best regards
by A verified traveler
LOVELY WELL-POSITIONED HOTEL
Posted 17 Dec 2023 on HotelsMy wife and I have stayed here several times and enjoy coming back. Situated on the edge of the bay and in close proximity to the port, it is a wonderful place to have a few days away. Our room with a balcony was spacious and clean while the view of Nice is superb. Staff are polite and helpful.
Comment from Hotel Management
18 Dec 2023 by Myriam Fernandes - Director Guest Relations, Hotel Management
Dear TimothyWe sincerely thank you for taking the time to share your experience at our Hotel Suisse in Nice. We are delighted that your stay lived up to your expectations and that you appreciated the quality of our services.Your loyalty as a regular guest is particularly precious to us, and we are delighted to welcome you on each visit. It is a pleasure to know that the hotel's privileged location on the seafront, close to the port, helped to make your stay even more enjoyable.We are also pleased that your room with balcony met your expectations in terms of comfort and cleanliness, and that the exceptional view over Nice added a special touch to your experience. Your compliments on our attentive and helpful staff encourage us to maintain the high standards we strive to offer our guests.We look forward to welcoming you back on your next trip to Nice.Yours faithfully
by A verified traveler from stl
Posted 16 Dec 2023
The hotel was perfect in every aspect. The staff was very nice, always helpful and always on duty. The view was spectacular overlooking the Bay of Angels. It was situated on Castel Hill and was accessible to both old town and the harbor in just minutes of walking. It was across the street from the iconic I LOVE NICE sign. Our room was so clean and bright. Cleaning service every day. Block-out drapes were fantastic for sleeping in. Beds very comfortable, linens and comforters best quality. Bathroom shower had great pressure. Nice big towels and bathrobes. Room temperature was perfect. Especially nice in the room was the coffee maker and pot for tea that was primed every morning - including cookies. There were a few steps going from the street to the lobby area but the staff carried our luggage up for us. Elevator in lobby. I absolutely loved this hotel. I cannot find anything negative to say. It rates 10 stars in my opinion.
Comment from Hotel Management
18 Dec 2023 by Myriam Fernandes - Director Guest Relations, Hotel Management
Dear Judith AnnWe are delighted to hear that your stay at the Hotel Suisse in Nice was perfect in every way. Your overall rating of 5/5 and your glowing comments about our staff, the spectacular view of the Baie des Anges, the ideal location, the cleanliness of the room, the quality bedding, the shower pressure, the facilities and even the little touches such as the coffee maker and morning biscuits are extremely gratifying for us.We are grateful for your appreciation and look forward to welcoming you back for your next stay in Nice.Yours faithfully
