Ratings based on 594 Verified Reviews
3.1 Room cleanliness
3.4 Service & staff
3.1 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 May 2024
No vending machines for ice was made available for guests.
by A verified traveler
Posted 31 May 2024
My room finé
by A verified traveler
Posted 31 May 2024
I'll stay again
by A verified traveler
Posted 9 May 2024
Refrigerator in the room was unplugged...same with the heat. They were technically closed, so there was no breakfast. Mirror in the bathroom had black circles all over it. I cut myself and needed a bandaid. Was in the lobby and had to call for a bandaid. The woman who answered the phone asked which room. When I said we were in the lobby checking out, she said, "Oh, then I guess we don't have any." before she hung up. So I had to keep some toilet paper on my cut until I could get a bandaid somewhere else.
by A verified traveler from La Porte
Posted 15 Apr 2024
When I arrived there was not anyone to check me in, they simply left a note to call them and when I did I was told my key was on the desk waiting for me. Later that evening (around 7 pm) I tried to take a shower but had no hot water at all. As I was checking out I was told that if I had called them directly instead of using Expedia, I could have gotten a cheaper rate.
by A verified traveler
Disappointed frequent customer
Posted 25 Feb 2024 on HotelsPlace needs some work. Bathroom leaks marks, ice machine was down, no pool as advertised, and it has a weird smell.
by A verified traveler
Posted 11 Feb 2024 on Travelocity
Dirty had to wipe everything down. Floor lamp was broken and it could of started a fire. Serving coffee from the bathroom. Stains on bedsheets. Smelled very weird through hotel. Cracks and sinks falling off. Dont reply wright away. To get into the building you have to pull open the sluding doors. They said things to do in walking distance, that wasn't true either. Very disappointed. Also going to make sure we didn't get charged twice for the room. Shower had no hot water. Something was constantly running in the bathroom. Never came with a tv line up.
by A verified traveler
Posted 15 Jan 2024
by A verified traveler
Posted 26 Oct 2023
Property needs TLC.
by A verified traveler
Posted 16 Oct 2023
Nothing
