Ratings based on 1,097 Verified Reviews

4.6 out of 5
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 15 May 2024
Very nice property and nice pool.
5 out of 5
by A verified traveler

Posted 13 May 2024
A great property for a quiet, peaceful mother's day trip to St Catherine's. The hotel was quiet, the breakfast free and good, the staff courteous and helpful. Best of all it was clean. And dog friendly!
5 out of 5
by A verified traveler

Posted 12 May 2024
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Comment from Hotel Management
12 May 2024 by Guest Services , Hotel Management
Thank you Yvette for choosing our hotel for your recent stay. Your decision to share your feedback by rating your experience is incredibly valuable to us. We're excited about the possibility of hosting you once more in the future and providing another wonderful stay.
5 out of 5
by A verified traveler

Posted 7 May 2024
The property is very nice. Staff is very friendly. TV options seriously limited
Comment from Hotel Management
10 May 2024 by Guest Services , Hotel Management
Thank you for your kind words Kevin! We're thrilled you enjoyed your stay and found our staff friendly. We'll definitely take your feedback about the TV options into consideration to enhance your experience next time.
4 out of 5
by A verified traveler

Posted 6 May 2024
Proximity to Niagara College
Comment from Hotel Management
6 May 2024 by Guest Services , Hotel Management
Thank you for choosing our hotel Chandra for your recent stay. Your decision to share your feedback by rating your experience is incredibly valuable to us. We're excited about the possibility of hosting you once more in the future and providing another wonderful stay.
5 out of 5
by A verified traveler

Posted 6 May 2024
Spacious well-equipped rooms. Friendly staff.
Comment from Hotel Management
6 May 2024 by Guest Services , Hotel Management
Your feedback is greatly appreciated Diane and we are grateful for the opportunity to have served you. Please do not hesitate to let us know if there is anything we can do to make your next visit even more enjoyable. Thank you for choosing us!
5 out of 5
by A verified traveler

Posted 3 May 2024
Wonderful clean and easy access to highway
Comment from Hotel Management
3 May 2024 by Guest Services , Hotel Management
Thank you for choosing to stay with us Jennifer. We appreciate you taking the time to rate your experience with us. We look forward to having you stay with us again in the future.
5 out of 5
by A verified traveler

Posted 29 Apr 2024
The room was spacious and well appointed. Very happy with the space. Also, quality products in the bathroom.
Comment from Hotel Management
30 Apr 2024 by Guest Services , Hotel Management
Thank you for your kind words Sarah! We're thrilled to hear that you enjoyed the spaciousness of your room and appreciated the quality products in the bathroom. We hope to welcome you back again soon!
4 out of 5
by A verified traveler

Posted 29 Apr 2024
Would have given 5 stars but the pillows at this hotel are just awful. However hotel is super clean with very friendly staff
Comment from Hotel Management
29 Apr 2024 by Guest Services , Hotel Management
Thank you for your feedback Jason. We're pleased to hear that you found our hotel to be clean with friendly staff. We apologize for any discomfort caused by the pillows during your stay. Your comments are valuable to us, and we will take them into consideration as we strive to enhance the comfort of our accommodations.
5 out of 5
by A verified traveler

Posted 26 Apr 2024
great breakfast
Comment from Hotel Management
28 Apr 2024 by Guest Services , Hotel Management
Thank you Rohana for the wonderful review. We are so glad to hear you enjoyed the breakfast. We look forward to having you stay with us again in the future.