Ratings based on 172 Verified Reviews
4.9 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Hamilton
Posted 1 Jun 2024
First time staying at a B&B and we will definitely do it again.
Comment from Hotel Management
5 Jun 2024 by Erlinda, Hotel Management
We would love to host you again. Thank you for supporting The Finlay House Bed and Breakfast.
by A verified traveler
Posted 30 May 2024
Upon entering, the house reeked of weed. Being allergic, I couldn't stop sneezing and blowing my nose! The room was nice, and the hosts were friendly. The "continental breakfast" was shameful though. For the amount that this place charges, maybe offer a plate of bacon and eggs? 3-day old croissants wrapped in plastic wrap, and make-it-yourself oatmeal is not what I consider a "continental breakfast".
Comment from Hotel Management
1 Jun 2024 by Erlinda, Hotel Management
Im very sorry you had that experience. We had another guest staying at the finlay house and they let us know they had a legal script for medicinal marijuana due to ptsd from their time served in the military. We thanked them for their service and told them no problem. As far as the plastic wrap on the coissants they were made the night before and they were wrapped because we have had some guests say they were still nervous about covid. We figured we would air on the side of caution. We hope that you come back to stay with us again and can offer you 25% off your next stay.
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
29 Apr 2024 by Scott, Hotel Management
Unfortunately Patricia didn't know how to check her check in instructions that were sent to her. This is a bed and breakfast and our managers stayed way past checkin time to greet them but they did not arrive until 830 pm. I called to speak with them and explain that outside of check in time they would could be required to use the self check in instructions if the managers were out. They were very unreasonable to deal with and left upset.
by A verified traveler
Posted 14 Apr 2024
Well maintained property, friendly hosts. Next time we're in Niagara on the Lake, will definitely book here.
Comment from Hotel Management
5 Jun 2024 by Erlinda, Hotel Management
We are happy to hear your stay was enjoyable, please come and visit us again.
by A verified traveler
Posted 10 Apr 2024
by A verified traveler
Posted 31 Mar 2024
by A verified traveler
Posted 28 Mar 2024
The property is very clean, quiet, and very convenient.
The only reservation I had was that the tv does not have regular tv channels. Everything is digital private stations.
Perhaps the majority do not care about that but I do stay in places where that is not the case.
by A verified traveler
Posted 7 Jan 2024
Property was nice and easy to access.
by A verified traveler
Posted 16 Dec 2023
by A verified traveler
Posted 9 Dec 2023
