Ratings based on 1,075 Verified Reviews
3.3 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2024
nice
by A verified traveler
Posted 8 May 2024
elevator was broken. Other than that everything was good
Comment from Hotel Management
9 May 2024 by Hotel Manager, Hotel Management
Thank you for the positive feedback.
by A verified traveler
Posted 6 May 2024
Tv didnt work place was a mess
Comment from Hotel Management
7 May 2024 by Hotel Manager, Hotel Management
Thank you for choosing our hotel for your stay, we apologize for any inconvenience you may have experienced during your stay.
by A verified traveler from Ajax
Posted 6 May 2024
Comment from Hotel Management
7 May 2024 by Hotel Manager, Hotel Management
Thank you for the positive feedback.
by A verified traveler
Posted 5 May 2024
Comment from Hotel Management
7 May 2024 by Hotel Manager, Hotel Management
Thank you for the positive feedback.
by A verified traveler
Posted 4 May 2024
Really enjoyed my stay here. It was clean and comfortable. My room was big and bright. I highly recommend
Comment from Hotel Management
5 May 2024 by Manager, Hotel Management
Thank you for the positive feedback.
by A verified traveler
Posted 3 May 2024
The closet handle was broken, no room service, only gave me two towels I had to ask for more.5 people trip.
Comment from Hotel Management
4 May 2024 by Manager, Hotel Management
Thank you for your feedback, we apologize for any inconvenience you expierenced during your stay.
by A verified traveler
Posted 1 May 2024
N/A
Comment from Hotel Management
2 May 2024 by Hotel Manager, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 30 Apr 2024
Room was so dusty, Bathroom was dirty, had no extra toilet paper and 1 towel… we checked in as a family of 5. There was hair and trash on the bathroom floor. No body wash in shower… it was by the sink… no hand soap. Body wash and lotion by sink, shampoo and conditioner in shower… no hand soap. Very strange.
The internet wasn’t working properly and then the elevators stopped working, had to carry our stuff down the stairs. No fresh fruit for breakfast. Pool was ok, water was warm. Had to prop the door open because the chlorine was strong not great ventilation. But it was ok for our weekend trip to Niagra falls.
Comment from Hotel Management
2 May 2024 by Hotel Manager, Hotel Management
Thank you for your feedback, we apologize for any inconvenience during your stay.
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
2 May 2024 by Hotel Manager, Hotel Management
Thank you for your feedback, we apologize for any inconvenience during your stay.
