Ratings based on 3,212 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Apr 2024
Very nice and clean
Comment from Hotel Management
28 Apr 2024 by Guest Services, Hotel Management
Thank you so much for your kind words! We're thrilled you enjoyed your stay here at the Howard Johnson Plaza by Wyndham by the Falls. We strive to maintain a comfortable and welcoming environment for all our guests. We hope to welcome you back soon for another enjoyable experience!
by A verified traveler
Posted 26 Apr 2024
Comment from Hotel Management
27 Apr 2024 by Guest Services, Hotel Management
Thank you for taking the time to share your experience with us. We truly appreciate your feedback and hope to welcome you back for a better stay in the future!
by A verified traveler
Posted 26 Apr 2024
Everything was excellent. The manager upgraded us to the best room.
Ill be coming back
by A verified traveler
Posted 26 Apr 2024
Great stay and very affordable. They have upgraded the rooms and there is a second elevator around back to avoid long waits. The building itself is old but HoJo and the staff are doing great with what they have to work with. They could upgrade the TV’s though.
Comment from Hotel Management
26 Apr 2024 by Guest Services, Hotel Management
Thank you for your valuable feedback! We're thrilled to hear you enjoyed your stay and appreciated our recent room upgrades at the Howard Johnson Plaza by Wyndham by the Falls. Our team works hard to ensure a comfortable experience for all guests. We hope to welcome you back soon for another great stay!
by A verified traveler
Posted 26 Apr 2024
Comment from Hotel Management
27 Apr 2024 by Guest Services, Hotel Management
Thank you for choosing to stay at the Howard Johnson Plaza by Wyndham by the Falls! We're delighted to hear that we more than met your expectations. We look forward to welcoming you back soon!
by A verified traveler from BRAMPTON
Posted 26 Apr 2024
Good
Comment from Hotel Management
26 Apr 2024 by Guest Services, Hotel Management
Thank you for staying at the Howard Johnson Plaza by Wyndham by the Falls. Your feedback motivates us to provide exceptional services. We look forward to welcoming you back for another amazing stay!
by A verified traveler
Posted 25 Apr 2024
Perfect location to stay at, just a short walk away from main attractions so not as loud or busy but very convenient, would stay here again!
Comment from Hotel Management
26 Apr 2024 by Guest Services, Hotel Management
Thank you for your glowing review! We're so happy to hear that you found our location to be both peaceful and convenient. We appreciate you acknowledging our prime location that is close to the main attractions without the hustle and bustle. We look forward to welcoming you back for another enjoyable stay at the Howard Johnson Plaza by Wyndham by the Falls.
by A verified traveler
Posted 24 Apr 2024
Everything
Comment from Hotel Management
24 Apr 2024 by Guest Services, Hotel Management
We're delighted to hear that everything met your expectations during your stay! Your satisfaction is our top priority, and we're thrilled that you had a fantastic experience with us. Thank you for your positive feedback, and we look forward to welcoming you back at the Howard Johnson Plaza by Wyndham by the Falls for another excellent stay in the future!
by A verified traveler
Posted 22 Apr 2024
Loved the pool and large size of rooms. Pillow were comfy too.
Didn’t like that parking was not included and check-in is so late. The charge for an early check-in and only offer a late checkout of half hour .
Comment from Hotel Management
23 Apr 2024 by Guest Services, Hotel Management
Thank you for sharing your experience with us. We are glad you had a wonderful time enjoying the hotel amenities and the rooms. Regarding the check-in and check-out times, please note that these are industry-standard practices aimed at ensuring the smooth operation of our hotel. As for the parking fee, it helps us maintain and secure parking spaces for our guests in a busy area like ours. Your feedback is invaluable, and we're committed to continually enhancing your experience.
by A verified traveler
Posted 21 Apr 2024
All was to our liking. Like i always suggest with my reviews, you should include enough toiletries, like shampoos for the number of people staying in the room.
Comment from Hotel Management
23 Apr 2024 by Guest Services, Hotel Management
We're delighted to hear that everything met your expectations during your stay at the Howard Johnson Plaza by Wyndham by the Falls! Your suggestion is noted. Please remember that our staff is available around the clock to assist with any requests, including providing additional items like toiletries upon request. We can't wait to welcome you back for another wonderful stay!
