Ratings based on 994 Verified Reviews
3.2 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Pune
Posted 1 May 2024
TV was not working.
by A verified traveler
Posted 28 Apr 2024
Overall good experience
Comment from Hotel Management
29 Apr 2024 by Falls lodge by the falls, Hotel Management
Thank you so much Vismay for your positive review.
by A verified traveler
Posted 28 Apr 2024
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by A verified traveler
Posted 19 Apr 2024
It was a nice property. We loved our stay.
Comment from Hotel Management
20 Apr 2024 by Falls lodge by the falls, Hotel Management
Thank you so much for your positive review.
by A verified traveler from Orillia
Posted 18 Apr 2024
Staff was very friendly, rooms were clean, price very reasonable. Fridge and microwave provided, which was also nice.
Comment from Hotel Management
20 Apr 2024 by Falls lodge by the falls, Hotel Management
Thank you so much for rating us 5/5.
by A verified traveler
Posted 15 Apr 2024
Rapport qualité prix très bien chambre très propre et confortable!
Comment from Hotel Management
15 Apr 2024 by Falls lodge by the falls, Hotel Management
Thank you so much for rating us 4/5.
by A verified traveler
Posted 14 Apr 2024
The room which we were first assigned was very grimy and floors were dirty, the sheets had pet hair as well. Eventually were assigned a better room that was much cleaner. The management could do better in the cleaning of rooms and have a quality control check before allowing the guests in. Won't be staying there again!
Comment from Hotel Management
15 Apr 2024 by Falls lodge by the falls, Hotel Management
Thank you for sharing this honest feedback. We apologize for not meeting your expectations. we would try our best to solve this problems . Hope you will give us another chance to work with you.
by A verified traveler
Posted 14 Apr 2024
Great location, just a few blocks from the falls. Motel is in need of updates. Very rusty staircase, broken window in our room. Just two small pillows in a king bed. Noisy room where we could hear our neighbors fornicating late into the night. Mediocre breakfast with hardly any seating area. Worst of all, no cable tv provided, just the Roku channel. We couldn't watch any sports programming or even the news channels. I don't think I've ever stayed at a hotel without network tv coverage!
Comment from Hotel Management
14 Apr 2024 by Falls lodge by the falls, Hotel Management
Thank you so much for staying with us. We are truly sorry about the inconvenience and ensure you that it will not happen again. We hope you will give us another chance.
by A verified traveler
Posted 9 Apr 2024
Room and bathroom were filthy and outdated. Water on bathroom floor, dirty curtains, dirty floor, dirty sink, caulking looked terrible, I actually don't have one nice thing to say about this hotel. I'd never go back!
Comment from Hotel Management
12 Apr 2024 by Falls lodge by the falls, Hotel Management
Thank you so much for staying with us. We apologize for the unsatisfactory stay. We will make sure to work on your concerns.
by A verified traveler
Posted 1 Apr 2024
This was my first visit to Niagara Falls and I needed a place to stay for a day. I highly recommend this hotel to both individuals and families. It’s a budget-friendly property that offers great value for the price.
Comment from Hotel Management
6 Apr 2024 by sam, Hotel Management
Thank you so much for staying with us. We are glad you enjoyed your stay. We look forward to working with you in the future.
