Ratings based on 3,076 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Apr 2024
Beds were not the greatest. The beds were hard and worn in. But were clean. The overall place was clean and staff were very friendly and breakfast was hot fresh and very good. The hotel was very convenient and greg frewin magic show was just next door. Overall the hotel was good
by A verified traveler
Posted 30 Apr 2024
Only downfall was paying for parking
Comment from Hotel Management
30 Apr 2024 by Puneet, Hotel Management
Thank you MackenzieFor taking the time on giving us the review and much appreciated feedback!We hope to see you again soon.
by A verified traveler
Posted 30 Apr 2024
The room was clean, however they did not provide a microwave, which we usually find in most places we stay at. Although they told us after the fact that we could have asked for one or used the one in the cafeteria, we were not informed of this fact upon arrival
Comment from Hotel Management
30 Apr 2024 by Puneet, Hotel Management
Hi Teresa,We really like to apologize about any confusion regarding with room and microwave. But the room type we received for the reservation doesn't come with microwave and as sent out as in the confirmation of the reservation.But really appreciate your feedback and taking the time on giving us the reviewWe hope to see you again soon
by A verified traveler
Posted 30 Apr 2024
The staff are very courteous and professional. They do go out of their way to help you. They are also willing to work with you in many ways. I greatly appreciate the staff. I will definitely come back here.
Comment from Hotel Management
30 Apr 2024 by Puneet, Hotel Management
Thank you so much Samuel for the review and kind words for our staff!We really appreciate your feedback and glad to hear that your stay with was excellent!We hope to see you again soon!
by A verified traveler
Posted 29 Apr 2024
A great spot to stay thats just a short walk from Clifton Hill.
Comment from Hotel Management
30 Apr 2024 by Puneet, Hotel Management
Thank you MichaelFor taking the time on giving us the review and much appreciated feedback!We hope to see you again soon.
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Puneet, Hotel Management
Thank you Karen!For taking the time on giving us the review and much appreciated feedback!We hope to see you again soon.
by A verified traveler
Posted 29 Apr 2024
Area a little sketchy till you get to Clifton Hill which is only a block or 2 away
Our first room had ants!!
But they graciously gave us another room
Comment from Hotel Management
30 Apr 2024 by Puneet, Hotel Management
Thank you TanyaFor taking the time on giving us the review and much appreciated feedback!We hope to see you again soon.
by A verified traveler from Carleton Place
Posted 29 Apr 2024
Close to everything. Clean, quiet.
Comment from Hotel Management
30 Apr 2024 by Puneet, Hotel Management
Thank you JamesFor taking the time on giving us the review and much appreciated feedback!We hope to see you again soon.
by A verified traveler
Posted 29 Apr 2024
Spacious room. Good buffet breakfast. Very convinient, close to restaurants, shopping...2 min walk to Clifton hill and 10 mins to the Falls. Highly recommended
Comment from Hotel Management
30 Apr 2024 by Puneet, Hotel Management
Thank you so much Regidor for a great review and much appreciated feedback!Glad to hear you liked our property and the facility for your stay.We hope to see you again soon!
by A verified traveler
Posted 29 Apr 2024
A really good stay in general 👍
Comment from Hotel Management
30 Apr 2024 by Puneet, Hotel Management
Thank you AldoFor taking the time on giving us the review and much appreciated feedback!We hope to see you again soon.
