Ratings based on 967 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jun 2024
One of the best resorts I have ever been to in Asia. The staff were wonderful and always friendly, the property was spotless and the breakfasts were delicious with so many options. Perfect!
Comment from Hotel Management
6 Jun 2024 by Guest Relation Manager, Hotel Management
Xin Chao Mr. Lacey from the culinary heritage Furama Resort and Spa Danang!Thank you for your glowing review! We are delighted to hear that Furama Resort Da Nang stands out as one of the best resorts you've visited in Asia. Your compliments about our wonderful staff, spotless property, and delicious breakfast options are truly appreciated.We strive to provide our guests with the perfect experience, and we're thrilled to hear that we succeeded during your stay. We look forward to welcoming you back for another memorable visit in the future.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager
by A verified traveler
Posted 26 May 2024
Very impressed
Comment from Hotel Management
26 May 2024 by Guest Relation Manager, Hotel Management
Xin Chao Mr/Ms. Minh from the culinary heritage Furama Resort and Spa Danang!We are thrilled to hear that you were very impressed with your stay at Furama Resort Da Nang. Your positive feedback means a lot to us and serves as great motivation for our team. We look forward to welcoming you back for another memorable experience.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager
by A verified traveler
Posted 18 May 2024
It's strange that concierge not allow to book restaurants outside of hotel. We expect better concierge services.
Food is too blends. Not authentic Vietnamese food.
Comment from Hotel Management
23 May 2024 by Guest Relation Manager, Hotel Management
Xin Chao Mr. Son from the culinary heritage Furama Resort and Spa Danang!Thank you for sharing your valuable feedback with us. We genuinely apologize for any inconvenience caused by our concierge service not meeting your expectations regarding restaurant bookings outside of the hotel. However, we would like to reconfirm that we always strive to assist guests in making reservations for outside restaurants. It's important to note that we cannot guarantee the service or quality of establishments beyond our control.Regarding your comments on the food, we're sorry to hear that our offerings did not meet your expectations in terms of authenticity and flavor. Your feedback is crucial in helping us enhance our culinary offerings, and we will review this with our culinary team to ensure a more authentic and flavorful dining experience for our guests.We appreciate your candid feedback and hope to have the opportunity to welcome you back for an improved experience that exceeds your expectations.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager
by A verified traveler
Posted 17 May 2024
Comment from Hotel Management
11 Jun 2024 by Guest Relation Manager, Hotel Management
Xin Chao Mr. Hung from the culinary heritage Furama Resort and Spa Danang!Thank you so much for your fantastic five-star review! We're thrilled to hear that you had such a wonderful experience at Furama Resort Da Nang. Providing top-notch service and creating unforgettable memories for our guests is what we strive for, and it's incredibly rewarding to know that we succeeded during your stay. We can't wait to welcome you back for another exceptional visit in the future. If there's anything more we can do to make your next stay even better, please don't hesitate to let us know.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager
by A verified traveler from Richmond
Posted 12 May 2024
Good location and good hospitality but need refurbishment with room.
Unfortunately they did not give room upgrade for VIP member.
Comment from Hotel Management
13 May 2024 by Guest Relation Manager, Hotel Management
Xin Chao Mr. Kazuko from the culinary heritage Furama Resort and Spa Danang!Thank you for taking the time to share your experience with us.We appreciate your comments regarding our location, which is indeed one of our primary strengths. Situated on My Khe Beach, our resort offers easy access to various destinations near Da Nang.We have also taken note of your feedback regarding our room refurbishment. We would like to inform you that we are currently in the process of upgrading our property. Step by step, we are diligently working to enhance and revitalize Furama Resort, aiming to present a fresh and beautiful appearance that meets modern standards while preserving the charm and character that our guests have come to cherish.Regarding your comment about the room upgrade, upon reviewing your reservation, we have confirmed that you were indeed upgraded from a Garden room to a Lagoon room. We hope that you had a memorable experience in this room.Once again, we sincerely appreciate your feedback, and we look forward to the opportunity to welcome you back to the resort soon.Best Regards,Ms. Nguyen Hoang Minh TrucGuest Relations Manager
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
29 May 2024 by Guest Relation Manager, Hotel Management
Xin Chao Ms. Jasvinder from the culinary heritage Furama Resort and Spa Danang!Thank you for rating your recent stay at Furama Resort Da Nang with four stars. We're pleased to know that you had a positive experience. Your feedback is valuable to us, and if there are any specific areas where we can improve, we would love to hear from you.We look forward to welcoming you back for another enjoyable stay.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager
by A verified traveler
Posted 4 May 2024
Lovely resort not far from the Center of Da Nang and other beach bars ( walkable). Good breakfast buffet and rooms to a high standard.
Comment from Hotel Management
5 May 2024 by Guest Relation Manager, Hotel Management
Xin Chao Ms. Fiona from the culinary heritage Furama Resort and Spa Danang!Thank you for your lovely review of our resort! We're delighted to hear that you found our location convenient, with easy access to both the center of Da Nang and other beach bars within walking distance.It's fantastic to know that you enjoyed our breakfast buffet, and we're thrilled that our rooms met your expectations with their high standards.We appreciate your kind words and hope to have the pleasure of welcoming you back for another wonderful stay in the future.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager
by A verified traveler
Posted 2 May 2024
Love this resort, this was my second time here. Beautiful room, quiet, clean beach. Perfect location for a relaxing get away.
Comment from Hotel Management
4 May 2024 by Guest Relation Manager, Hotel Management
Xin Chao Ms. Helen from the culinary heritage Furama Resort and Spa Danang!Thank you for returning to Furama Resort Da Nang for your second visit! We're thrilled to hear that you had another wonderful experience with us and that you enjoyed our beautiful room, serene beach, and tranquil atmosphere.Your kind words about our resort being the perfect location for a relaxing getaway mean the world to us. It's our aim to provide each guest with a memorable and rejuvenating stay, and we're delighted to hear that we succeeded with you.We can't wait to welcome you back for your third visit and continue creating unforgettable memories together.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager
by A verified traveler
Posted 30 Apr 2024
Excellent resort. All staff was wonderful, food was amazing. Room was beautiful.
The ginger drink that they give upon arrival is incredible, please tell me what’s in it!!
Comment from Hotel Management
30 Apr 2024 by Guest Relation Manager, Hotel Management
Thank you immensely for your glowing review of our resort. We're thrilled to hear that you had an excellent experience with us.We're delighted that you found all of our staff to be wonderful, and we'll be sure to pass along your kind words to the team. It brings us joy to know that you enjoyed the amazing food and found your room to be beautiful.Regarding the ginger drink, it's made with tea, fresh ginger, lemon, honey, and a hint of lemongrass to add a refreshing twist. We're glad to hear that you found it incredible!Thank you once again for choosing to stay with us, and we look forward to welcoming you back for another memorable experience.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
20 May 2024 by Guest Relation Manager, Hotel Management
Xin Chao Laina from the culinary heritage Furama Resort and Spa Danang!We've received your review of Furama Resort Da Nang, and we're grateful for your feedback. Your four-star rating is truly appreciated. We're pleased to hear that you enjoyed your time with us. It's our goal to ensure all guests have a memorable experience, and we're glad we could contribute to yours. We look forward to the opportunity to host you again for another wonderful stay.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager
