Ratings based on 975 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 May 2024
It's strange that concierge not allow to book restaurants outside of hotel. We expect better concierge services.
Food is too blends. Not authentic Vietnamese food.
by A verified traveler from Richmond
Posted 12 May 2024
Good location and good hospitality but need refurbishment with room.
Unfortunately they did not give room upgrade for VIP member.
Comment from Hotel Management
13 May 2024 by Guest Relation Manager, Hotel Management
Xin Chao Mr. Kazuko from the culinary heritage Furama Resort and Spa Danang!Thank you for taking the time to share your experience with us.We appreciate your comments regarding our location, which is indeed one of our primary strengths. Situated on My Khe Beach, our resort offers easy access to various destinations near Da Nang.We have also taken note of your feedback regarding our room refurbishment. We would like to inform you that we are currently in the process of upgrading our property. Step by step, we are diligently working to enhance and revitalize Furama Resort, aiming to present a fresh and beautiful appearance that meets modern standards while preserving the charm and character that our guests have come to cherish.Regarding your comment about the room upgrade, upon reviewing your reservation, we have confirmed that you were indeed upgraded from a Garden room to a Lagoon room. We hope that you had a memorable experience in this room.Once again, we sincerely appreciate your feedback, and we look forward to the opportunity to welcome you back to the resort soon.Best Regards,Ms. Nguyen Hoang Minh TrucGuest Relations Manager
by A verified traveler
Posted 4 May 2024
Lovely resort not far from the Center of Da Nang and other beach bars ( walkable). Good breakfast buffet and rooms to a high standard.
Comment from Hotel Management
5 May 2024 by Guest Relation Manager, Hotel Management
Xin Chao Ms. Fiona from the culinary heritage Furama Resort and Spa Danang!Thank you for your lovely review of our resort! We're delighted to hear that you found our location convenient, with easy access to both the center of Da Nang and other beach bars within walking distance.It's fantastic to know that you enjoyed our breakfast buffet, and we're thrilled that our rooms met your expectations with their high standards.We appreciate your kind words and hope to have the pleasure of welcoming you back for another wonderful stay in the future.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager
by A verified traveler
Posted 2 May 2024
Love this resort, this was my second time here. Beautiful room, quiet, clean beach. Perfect location for a relaxing get away.
Comment from Hotel Management
4 May 2024 by Guest Relation Manager, Hotel Management
Xin Chao Ms. Helen from the culinary heritage Furama Resort and Spa Danang!Thank you for returning to Furama Resort Da Nang for your second visit! We're thrilled to hear that you had another wonderful experience with us and that you enjoyed our beautiful room, serene beach, and tranquil atmosphere.Your kind words about our resort being the perfect location for a relaxing getaway mean the world to us. It's our aim to provide each guest with a memorable and rejuvenating stay, and we're delighted to hear that we succeeded with you.We can't wait to welcome you back for your third visit and continue creating unforgettable memories together.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager
by A verified traveler
Posted 30 Apr 2024
Excellent resort. All staff was wonderful, food was amazing. Room was beautiful.
The ginger drink that they give upon arrival is incredible, please tell me what’s in it!!
Comment from Hotel Management
30 Apr 2024 by Guest Relation Manager, Hotel Management
Thank you immensely for your glowing review of our resort. We're thrilled to hear that you had an excellent experience with us.We're delighted that you found all of our staff to be wonderful, and we'll be sure to pass along your kind words to the team. It brings us joy to know that you enjoyed the amazing food and found your room to be beautiful.Regarding the ginger drink, it's made with tea, fresh ginger, lemon, honey, and a hint of lemongrass to add a refreshing twist. We're glad to hear that you found it incredible!Thank you once again for choosing to stay with us, and we look forward to welcoming you back for another memorable experience.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
20 May 2024 by Guest Relation Manager, Hotel Management
Xin Chao Laina from the culinary heritage Furama Resort and Spa Danang!We've received your review of Furama Resort Da Nang, and we're grateful for your feedback. Your four-star rating is truly appreciated. We're pleased to hear that you enjoyed your time with us. It's our goal to ensure all guests have a memorable experience, and we're glad we could contribute to yours. We look forward to the opportunity to host you again for another wonderful stay.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager
by A verified traveler
Posted 24 Apr 2024
Furama Villas in Danang is truly a luxurious experience. The Villas are enormous and great for big families and daresay was a bit too large for the 4 of us ! Better for those who intend to spend a lot of time at the resort . With so much to see in Danang and surrounde we were gone most days.
Buggy rides around the resort was a treat and the staff were all very helpful. We stayed 5 nights and would have liked breakfast included for the price.
Overall a wonderful experience!
Comment from Hotel Management
24 Apr 2024 by Guest Relation Manager, Hotel Management
Xin Chao Mr. Kwang Ho from the culinary heritage Furama Resort and Spa Danang!Your feedback on your recent stay at Furama Villas Danang is greatly appreciated! It's fantastic to hear that you found the experience truly luxurious and enjoyed the spaciousness of the villas, even if they were a bit too large for your group.We're thrilled that you had a treat with the buggy rides around the resort and found our staff to be very helpful throughout your stay.We've duly noted your feedback regarding breakfast and will take it into consideration for future improvements.We look forward to the opportunity to welcome you back for another wonderful experience at Furama Villas Danang!Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager
by A verified traveler
Posted 18 Apr 2024
Overall, our stay at the hotel in Da Nang was memorable, albeit with a challenging check-in experience. Despite having emailed the hotel beforehand about the possibility of an extra bed for our daughter without receiving a response, we arrived only to find that we weren't given the option, and there was an additional cost involved. This departure from the standard practice we encountered at other hotels during our two and a half weeks in Vietnam was disappointing and left us feeling uninformed.
However, the hotel itself was exceptional in many ways. The staff members were fantastic, going above and beyond to ensure our comfort throughout our stay. The amenities provided were great, and the surroundings were truly wonderful.
One standout moment was meeting the general manager, Andre, who impressed us with his thoughtfulness and excellent representation of the company. His responsiveness to our concerns was commendable and added to the positive impression we had of the hotel.
Despite the initial hiccup with the check-in process, I would still highly recommend this hotel to anyone visiting Da Nang.
Comment from Hotel Management
22 Apr 2024 by Guest Relation Manager, Hotel Management
Xin Chao Mr. Eshwer from the culinary heritage Furama Resort and Spa Danang!Thank you for taking the time to share your detailed feedback about your recent stay at our hotel in Da Nang. While we are delighted to hear that your overall experience was memorable and that you found our staff to be fantastic and our amenities exceptional.We are pleased to hear that you enjoyed the wonderful surroundings and had a standout experience meeting our general manager, Andre. We are grateful for your kind words about his responsiveness and thoughtfulness.We truly appreciate your feedback, and we hope to have the opportunity to welcome you back in the future and provide you with a flawless experience from start to finish.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager
by A verified traveler
Posted 18 Apr 2024
Thoroughly enjoyed my stay at Furama Resort. Nice, quiet annd relaxing resort away from all the noise around My Khe beach. And the staff is amazing!
Comment from Hotel Management
22 Apr 2024 by Guest Relation Manager, Hotel Management
Xin Chao Mr/Ms. Chu from the culinary heritage Furama Resort and Spa Danang!We are thrilled to hear that you thoroughly enjoyed your stay at Furama Resort Da Nang! It warms our hearts to know that you found our resort to be a peaceful and relaxing escape from the hustle and bustle, especially around My Khe beach. Our team works tirelessly to ensure that every guest has a memorable experience, and we're delighted that their efforts contributed to making your stay amazing. Thank you for choosing Furama Resort, and we can't wait to welcome you back for another wonderful getaway.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager
by A verified traveler
Posted 16 Apr 2024
Comment from Hotel Management
18 Apr 2024 by Guest Relation Manager, Hotel Management
Xin Chao Mr. Henry from the culinary heritage Furama Resort and Spa Danang!Your excellent review speaks volumes, and we're truly grateful for your feedback. It's been a pleasure hosting you at Furama Resort Da Nang, and we're thrilled to know that you had a fantastic experience with us. We can't wait to welcome you back for another exceptional stay in the future!Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager.
