Ratings based on 33 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Oct 2023
Excellent resort. Fabulous food, staff, pool and beach. Loved it.
Comment from Hotel Management
9 Oct 2023 by Kiranlal, Hotel Management
Dear Mr.Biswadeep,Greetings from ‘The Travancore Heritage’!!!Many thanks for your kind and positive comments on the service and facilities provided by our hotel. We once again look forward to welcoming you and assuring you of our best of services.Thanking youBest of Regards,Team Hospitality,The Travancore Heritage
by A verified traveler
Posted 31 Dec 2022
Very good stay for two nights at Travancore heritage resort. all rooms at the traditional Kerala ambience. Breakfast and dinner were excellent. Very clean rooms, extremely helpful and courteous stuff. also liked the fact that it is walkable from the beach and from the Shiva temple. One thing to note is, the property is built on many levels, and has many steep slopes to claim to go from your room to reception. May not be suitable for older folks.
by A verified traveler
Posted 30 Dec 2022
Fantastic authentic Ayurvedic resort with lovely staff, great food, spa and beach. Will come again. Loved it.
by A verified traveler
Posted 17 Jul 2022
Internet
by A verified traveler
Stunning lodge style hotel - perfect for relaxing
Posted 13 Mar 2020 on HotelsIt has a beautiful, if perhaps a little remote, cliff top location, but there is easy access to a massive and popular beach. The hotel is stunning, if you stay in the Heritage Lodges, and the main hotel and restaurant is gorgeous. The main pool is superb, the bach pool not quite so good. Lovely gardens and fabulous staff. A really nice choice if you are in or near Kovalam
by A verified traveler from London
Posted 18 Feb 2020
Beautiful resort with views over the sea. Really well maintained and service good.
Beach not quite what we expected but that’s a cultural thing.
by A verified traveler
Posted 29 Jan 2020
by A verified traveler
Posted 24 Nov 2019
Nothing like the Expedia listing - the accommodation was terrible, even after we insisted on changing rooms. It's much smaller than advertised, it's dark, dingy, dated. We booked a Heritage Premium on the basis that it had a separate seating area - our first room didn't have anything, just a bed. Our second room had a windowless entrance hall with a wardrobe in, and no air conditioning in that room so not possible to sit there.
Facilities - one of the two outdoor pools was nice and clean. Apart from that, there's very little.
Facilities on Expedia page that DON'T EXIST - no indoor pools, no grocery/convenience store, no fitness facilities, no rooftop terrace, no health club, 1 restaurant not 3, no 24hr room service.
If the above had actually been there, or if the listing on Expedia was accurate, I'd have felt better. However, based on the information I'd booked on, and the amount I paid, I feel very short changed. I could have booked a much better hotel for the same money.
Another issue with the Expedia listing is it shows 1200 rupees as the fee for the airport shuttle - the hotel tried to charge us 1400 and only reduced it down to 1200 after about 15 mins of arguing.
The only reason I've rated this property as poor rather than terrible is because the food was brilliant.
Made my feelings clear to management - they did not care. Says it all really!
by A verified traveler
Posted 8 Oct 2019 on Hotels
by A verified traveler from Adelaide,Australia
Posted 15 Aug 2019
The ambience especially the Restaurant food excellent...
