Ratings based on 71 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Feb 2024
Beauty of view of dea
by A verified traveler
Posted 2 Feb 2024
Comment from Hotel Management
5 Feb 2024 by General Manager, Hotel Management
Dear Mr. Davis, Thank you for taking the time to rate our [product/service]. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to usRegards,Ayyappan KuttyGeneral Manager
by A verified traveler
Posted 24 Apr 2023
The property is great. The swimming pools are fantastic. Dinner buffet very poor for the price charged. Breakfast was great. Guests with kids beware, will be charged extras for the kids, without any additional facilities.
Comment from Hotel Management
20 Jun 2023 by General Manager, Hotel Management
Dear Guest,Thank you for your review. We will certainly share this feedback with all our team members. I am sure that this will be a motivation for them to continue with their services better. Thanks and RegardsAyyappan KuttyGeneral ManagerEstuary Sarovar Portico, Poovar Island
by A verified traveler
Posted 9 Mar 2023
Visited the property in first week of March with my spouse. Excellent Scenic Beauty, Excellent Staff, Very Nice Services, Nice Swimming Pools, Excellent Ambience/ Location in the lap of nature. Overall just love it…
Comment from Hotel Management
20 Jun 2023 by General Manager, Hotel Management
Dear Guest,Thank you for your review. We will certainly share this feedback with all our team members. I am sure that this will be a motivation for them to continue with their services better. Thanks and RegardsAyyappan KuttyGeneral ManagerEstuary Sarovar Portico, Poovar Island
by A verified traveler
Posted 11 Jan 2020 on Wotif
I just liked the lake in the vicinity of this hotel.
I did not like the staff services at all. This hotel is very run down and needs a make over. It was nowhere close to being a 5 star hotel.
Very disappointing stay.
by A verified traveler
Posted 7 Jan 2020 on Hotels
Good property but feels a little run down...Beautiful location but the service and the amenities don't do justice to it...Food was ok...Check in and check out was long as there was only a single cab to take the folks / baggage to and from the rooms...
Comment from Hotel Management
20 Jun 2023 by General Manager, Hotel Management
Dear Guest,Thank you for your review. We will certainly share this feedback with all our team members. I am sure that this will be a motivation for them to continue with their services better. Thanks and RegardsAyyappan KuttyGeneral ManagerEstuary Sarovar Portico, Poovar Island
by A verified traveler
Not again!
Posted 15 May 2019 on HotelsThe property was rundown with very poor upkeep. Average on cleanliness. Very frequent power tripping. Below average on maintenance. But management is disorganized. Calls themselves 5star and doesn't even have a bar! The gym equipments are not maintained and rusted.
Things I liked were. Staff is very courteous. Restaurant serves really nice food.
Comment from Hotel Management
20 Jun 2023 by General Manager, Hotel Management
Dear Guest,Thank you for your review. We will certainly share this feedback with all our team members. I am sure that this will be a motivation for them to continue with their services better. Thanks and RegardsAyyappan KuttyGeneral ManagerEstuary Sarovar Portico, Poovar Island
by A verified traveler
Awesome resort - one of its kind.
Posted 4 Apr 2019 on HotelsBeautiful Resort. Would visit again if possible.
Comment from Hotel Management
20 Jun 2023 by General Manager, Hotel Management
Dear Guest,Thank you for your review. We will certainly share this feedback with all our team members. I am sure that this will be a motivation for them to continue with their services better. Thanks and RegardsAyyappan KuttyGeneral ManagerEstuary Sarovar Portico, Poovar Island
Recommended
for Everyoneby A verified traveler from coimbatore
awesomeness to the core
Posted 4 Apr 2018very pleasing ambience .., we luvd .. enjoyed thoroughly ...overall it was an excellent stay
Comment from Hotel Management
11 May 2018 by TINTU, Hotel Management
Dear Guest,
We thank you for your feed back appreciation. Your words will be a great encouragement for our staffs.
by A verified traveler
Posted 11 Mar 2018 on Hotels
