Ratings based on 17 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Apr 2019 on Hotels
A good hotel shame theye don't do evening food
Comment from Hotel Management
30 Apr 2019 by Ben, Hotel Management
Dear Brian,
Thank you for taking the time to leave a review after your recent stay with us. We do have a cafe on site, however, as you have noted this is not currently open in the evening. We do value your feedback and will take this into consideration for future occasions.
Kind Regards,
Ben - Reservations
by A verified traveler
Posted 21 Apr 2019
Comment from Hotel Management
30 Apr 2019 by Ben, Hotel Management
Thank you for taking the time to give us a review score of 5/5. This is greatly appreciated.
Kind Regards,
Ben - Reservations.
by A verified traveler
Posted 16 Nov 2018
the staff were very friendly and helpful, advising us on where to go in the local area. The room was basic but worth the money, the food was lovely.
Comment from Hotel Management
21 Nov 2018 by Dee Ashby, Hotel Management
Thank you so much for giving us 5 out of 5 in your recent review. We are so pleased you enjoyed your meal and stay with us. We hope to be able to welcome you back to Gregynog in the future.
by A verified traveler from Worcester
Run down
Posted 8 Sep 2018Room hasnt been maintained for decades. More like a bad hostel than a hotel. Smashed tiles in bathroom. Water not drinking water, relying on bottled water being supplied. Dingy. Shower unuseable because of rosk of scalding.
Comment from Hotel Management
18 Sep 2018 by Dee Ashby, Hotel Management
Dear Tess, many thanks for your feedback. We are sorry that you were disappointed with your stay at Gregynog. We strive to offer comfortable, well maintained bedrooms. I have passed on your comments to our Maintenance Department. Once again, thank you for taking the time to give a review.
Recommended
for Everyoneby A verified traveler from Nr.Ireland
A lovely "get away" hotel
Posted 3 Sep 2018
Pros: the historic main building was wonderful and the court yard rooms are ideal for seniors. The grounds offer outstanding walks,
Cons: The food in the little cafe is basic and variety could be improved.
sat nav was really needed to find this unique hotel but well worth the effort to find it. an ideal location for touring the delights of central Wales.
Comment from Hotel Management
12 Sep 2018 by Dee Ashby, Hotel Management
Dear Nuala, we're so pleased you enjoyed your stay at Gregynog, thank you for taking the time to respond. We take all reviews seriously and have passed on your comments to our Chef. We hope to be able to welcome your return soon.
by A verified traveler
Not What I Expected
Posted 2 Sep 2018 on HotelsWhen booking my stay I was quite impressed with the Gregynog Hall website profile and looking forward to my stay and visiting the Hall on my short trip. I was disappointed when I arrived at the Hall, firstly the room allocated was in the courtyard and that the Hall itself was locked an no access allowed on that particular weekend. There was nothing on the website to say that the Hall would be closed on the weekend and when I did raise a complaint directly, they were very unhelpful.
by A verified traveler
Beautiful Hall and grounds
Posted 27 Aug 2018 on HotelsGregynog Hall and the surrounding estate is beautiful, and we felt really lucky to be staying there. I would love to return to spend more time exploring the trails and wildlife. We stayed in a room in the courtyard, near the café, which was a little basic (tiny TV, and the water pressure in the shower was pretty terrible), but clean and comfortable. I particularly appreciated that a room for three adults was available (we were travelling with our 18 year old son) and also allowed our two dogs to stay with us. The breakfast was great, and we enjoyed exploring the beautiful local countryside, despite the rain!
Comment from Hotel Management
18 Sep 2018 by Dee Ashby, Hotel Management
Dear Clare, thank you so much for your review regarding your recent stay with us. We're so pleased you enjoyed the grounds and estate (despite the rain!), I will pass on your positive feedback to the staff. We hope to be able to welcome your return to Gregynog soon.
Recommended
for Everyoneby A verified traveler
Posted 20 May 2018
Brilliant hotel and staff are extremely friendly helpful and polite
Recommended
for Everyoneby A verified traveler from surrey
Posted 3 Nov 2017 on Ebookers
Sadly no evening meal. Had to drive 5 miles to eat. Beautiful surrpundongs
Comment from Hotel Management
12 Dec 2017 by Dee (Reservations), Hotel Management
Hi Rosie, So sorry you weren't able to have an evening meal, this is something we are trying to improve. Thank you for your review.
by Adrian
Peaceful countryside retreat
Posted 25 Jul 2017 on HotelsGrounds & surroundings were beautiful, the hall is a lovely building with a lovely courtyard containing a shop/reception & a cafe (only open til 5pm summertime & earlier in winter). There is no restaurant as such, dinner is by prior appointment only & not an open affair,so alternate arrangements may need to be made The nearest place is Newtown about 10 mins drive away, breakfast is in the main house on the first floor. The hotel has no Front Desk service so you need to contact the hotel 48hrs prior to arrival to arrange check in as the desk finishes at 5pm. All of these things need to be considered but this is a lovely quiet place for walks in the countryside and I would stay again.
