Ratings based on 518 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jun 2024
Nice hotel would definitely stay again
Comment from Hotel Management
17 Jun 2024 by Arze, Hotel Management
Thank you being our guest at the Holiday Inn Express &Suites, Newport South. We appreciate your feedback and hope to have you as our guest again in the future. Have a blessed day
by A verified traveler
Posted 2 Jun 2024
The hotel was clean and newly updated. No pets, no smoking was a huge plus. Easy on and off the interstate.
Comment from Hotel Management
3 Jun 2024 by Arze, Hotel Management
Thank you for being our guest at the Holiday Inn Express & Suites, Newport South. We appreciate your feedback and hope to have you as our guest again in the future. Have a blessed day
by A verified traveler
Posted 28 May 2024
Excellent sevice at front desk, quick check in, great breakfast the next morning.
Comment from Hotel Management
29 May 2024 by Sophia CSR, Hotel Management
Dear Guest,Delighted to hear that you had an excellent experience with our front desk team and enjoyed a quick check-in process. It's also fantastic to know that you enjoyed our breakfast offerings the next morning. Your satisfaction is our top priority, and we strive to provide exceptional service to all our guests. If there's anything else we can do to enhance your stay further, please don't hesitate to let us know. We look forward to welcoming you back for another great experience in the future!
by A verified traveler
Posted 25 May 2024
Great place to stay
Comment from Hotel Management
27 May 2024 by Arze, Hotel Management
Thank you for being our guest and for your feedback. Have a blessed day
by A verified traveler
Posted 17 May 2024
Comment from Hotel Management
20 May 2024 by Sophia CSR, Hotel Management
Hi Craig,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.
by A verified traveler
Posted 30 Mar 2024
Pool out of order. This is the 3rd or 4th time i have got a holiday inn express with a indoor pool for my kids and it has been out of order. They need to do better about keeping the pool open or letting people booking know that it is down. My kids were very upset.
Comment from Hotel Management
1 Apr 2024 by Arze, Hotel Management
Thank you for your feedback. We apologize for the pool being out of order, the heater going out was beyond our control. Have a blessed day
by A verified traveler
Exceptionable Staff
Posted 15 Mar 2024 on HotelsI love this place! I travel for work and stay here every time I am in Thomasville! It is clean. The staff is exceptional- very friendly and personable. I recommend this Hotel hands down!
Comment from Hotel Management
18 Mar 2024 by Arze, Hotel Management
Thank you for being our guest at the Holiday Inn Express & Suites, Newport South. We appreciate your feedback and hope to have you as our guest again in the future. Have a blessed day
by A verified traveler
Posted 15 Mar 2024 on Hotels
Comment from Hotel Management
18 Mar 2024 by Arze, Hotel Management
Thank you for being our guest at the Holiday Inn Express & Suites, Newport South. We appreciate your feedback and hope to serve you again the future. Have a blessed day.
by A verified traveler
Posted 3 Mar 2024
Comment from Hotel Management
4 Mar 2024 by Arze, Hotel Management
Thank you for being our guest at the Holiday Inn Express & Suites, Newport South. We appreciate your feedback and hope you have a blessed day.
by A verified traveler
Posted 1 Mar 2024
Comment from Hotel Management
28 Mar 2024 by Arze, Hotel Management
Thank you for being our guest at the Holiday Inn Express & Suites, Newport South. We appreciate your feedback and hope you have a blessed day
