Ratings based on 177 Verified Reviews
4.5 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2024
by A verified traveler
Posted 5 Jun 2024
It was great for an extended stay.
by A verified traveler
Posted 4 Jun 2024
We’d stay again
Comment from Hotel Management
4 Jun 2024 by Hotel Management, Hotel Management
Dear Reginald, Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay at Extended Stay America. Your satisfaction is our priority, and we look forward to welcoming you back for another wonderful experience.Sincerely,Hotel Management
by A verified traveler
Posted 26 May 2024
In general, the property was fine for the price range. The staff was pleasant and informative. The property and room were clean.
About 12 years ago I stayed in an ESA property for nearly 2 months during an apartment search. This property was much less accommodating than my previous stay. Parking and the elevator location was the worst part of the stay. But we were only there for one night for preflight convenience.
Comment from Hotel Management
28 May 2024 by Hotel Management, Hotel Management
Dear Stephanie, Thank you for trusting our brand and reviewing your time on the recent visit to the hotel. It is nice that you had a satisfactory stay and were pleased with the amenities at the hotel. However, we appreciate you pointing out specific items you loved and areas where we can improve. Please accept our apologies for the issues that disturbed your time here. Our front desk team is always available to help you. Considering the positive highlights, please stay with us again so we can provide you with a more satisfying experience. Sincerely,Hotel Management
by A verified traveler
Posted 4 May 2024
by A verified traveler
Posted 2 May 2024
Great spot
by A verified traveler
Posted 17 Apr 2024
by A verified traveler from chestertown
Posted 5 Apr 2024
They were sold out of rooms so we were upgraded to a king so that was very nice. Clean rooms, friendly staff.
Comment from Hotel Management
5 Apr 2024 by Hotel Management, Hotel Management
Dear Lisa, Thank you for sharing your positive remarks about Extended Stay America. It gives us absolute joy to know guests like the amenities provided, and in your case, having a clean and spacious room was great. We look forward to welcoming you again on your trip and hope to be your hotel of choice whenever you visit the city.Sincerely,Hotel Management
by A verified traveler
Posted 16 Mar 2024
Love the Staff
Comment from Hotel Management
16 Mar 2024 by Hotel Management, Hotel Management
Dear Roxie, Thank you for staying with us and sharing your review. We are glad your overall experience was pleasant and appreciate you acknowledging our team. However, we apologize for any concerns that may have kept you from having an outstanding stay. While we know that this stay did not meet all of your expectations, we are hopeful for another opportunity to welcome you back for the flawless experience you deserve.Sincerely,Hotel Management
by A verified traveler
Posted 15 Mar 2024
Love it
Comment from Hotel Management
15 Mar 2024 by Hotel Management, Hotel Management
Dear Denero, Thank you for choosing Extended Stay America for your recent stay in Atlanta. We pride ourselves on service excellence and aim to exceed our guests' expectations every visit; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Hotel Management
