Ratings based on 131 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
by A verified traveler
Posted 27 May 2024
Nice Hotel & staff!!!
Comment from Hotel Management
31 May 2024 by Manager, Hotel Management
Hello Glen,We are delighted to hear that you enjoyed your time with us and that our staff provided excellent service. Your feedback is greatly appreciated as we strive to ensure all our guests have a pleasant experience during their stay at our hotel. We look forward to welcoming you back soon!
by A verified traveler
Posted 27 May 2024
A good place to restt
Comment from Hotel Management
28 May 2024 by Manager, Hotel Management
Hello Ronald,We appreciate your feedback on your stay with us. Ensuring guest comfort is our priority, and we are glad you found our hotel to be a good place to rest. We hope to welcome you back for another relaxing stay in the future.
by A verified traveler
Posted 16 May 2024
Much traffic noise. Musty odor of old smoke in room. Otherwise fine.
A basic room. Nothing fancy and that's okay.
Comment from Hotel Management
18 May 2024 by Manager, Hotel Management
Hello Morton,We apologize for the inconvenience caused by the traffic noise and the odor in your room. We appreciate your feedback on the room's simplicity and are glad you found it satisfactory for your stay. If there are any other concerns, please do not hesitate to contact us.
by A verified traveler
Posted 28 Apr 2024
Very sketchy area. Very noisy (people in next room slamming their door and talking loud) Someone tried to open our door. (Pretty sure it was people next door trying to get in the wrong room). Property just feels unsafe.
Comment from Hotel Management
30 Apr 2024 by Manager, Hotel Management
Hello Connie, We appreciate you sharing your experience with us. Our team takes security concerns seriously, and we encourage guests to report any issues immediately to ensure a safe stay. Rest assured, we consistently review and enhance our security measures. Your feedback will help us improve the overall experience for all guests.
by A verified traveler
Room 128
Posted 17 Mar 2024 on HotelsThis is the second time i was give RM 128 and the smell has been awful idk if the carpet needs an deep cleaning or what. But the desk clerk came and sprayed his own smell good into the room and i had some also. I would not like to be book into Rm 128 no more until it is service with a deep cleaning.
Comment from Hotel Management
19 Mar 2024 by Manager, Hotel Management
Dear Guest, We appreciate your feedback regarding your recent stay in RM 128. Rest assured, we will share your concerns with the housekeeping team for further review and improvement. Your comfort is important to us, and we strive to provide a pleasant experience for all our guests. Please feel free to contact our management team for any further assistance regarding your future bookings.
by A verified traveler
Posted 17 Mar 2024
Super nice staff for what seemed like a family owned franchise. For what you’re paying for the room is what it is. Clean, plenty of towels and other amenities like a hair dryer, iron and board etc. Room was surprisingly quiet. My next door neighbors came out of their car talking very loudly and sudden went silent once inside the room. Definitely a plus for travelers looking for nothing but a great rest.
Comment from Hotel Management
18 Mar 2024 by Manager, Hotel Management
Hello Daniel, We're thrilled to hear you had a restful stay at our hotel and enjoyed the amenities provided in your room. Our team takes pride in offering a comfortable and peaceful environment for our guests to relax. Your feedback is valuable to us, and we look forward to welcoming you back for another great experience.
by A verified traveler
Posted 4 Mar 2024 on Hotels
Comment from Hotel Management
6 Mar 2024 by Manager, Hotel Management
Dear Guest,We are thrilled to hear you had a positive experience during your stay with us! If you have any further comments or suggestions, please don't hesitate to contact us directly. We hope to welcome you back soon for another enjoyable stay!
by A verified traveler
Posted 19 Feb 2024 on CheapTickets
My actual stay at the property went well. However, as part of check in ID is required, but not returned. I was extremely tired at the time of check-in so didn’t recognize the error. It wasn’t until I went to the airport a few days later that I noticed the problem. I called the property and confirmed that my ID was in fact there, however couldn’t get back before my flight. I made several calls throughout the week in an effort to get it mailed to my home (address shows on the ID). Each time I was told that the individual would talk to the General Manager and get back with me (one of those the GM had just arrived), all I got was the sound of crickets. In the end (after a week and a half) it required a call to my mother (in her 80s) to drive (several hours) to the hotel and claim the ID. As I said the stay went well, however, the staff are less than helpful and honest (I’d been lied to about a return call repeatedly)!
Comment from Hotel Management
22 Feb 2024 by Manager, Hotel Management
Hello Glenn, We apologize for any inconvenience you experienced regarding your lost ID. It's unfortunate you had difficulties in recovering it, and we appreciate your patience. Your feedback about the staff's communication will be shared with the appropriate teams for improvement. We hope you had an overall enjoyable stay and thank you for your understanding in this matter.
by A verified traveler
Posted 4 Feb 2024
The staff was grest and the room was very nice.
Comment from Hotel Management
6 Feb 2024 by Manager, Hotel Management
Hello Steven,Thank you for your feedback! We're delighted to hear that you found our staff to be great and enjoyed your stay in our nice room. We appreciate your kind words and hope to welcome you back in the future for another great experience.
