Ratings based on 557 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Felton
Posted 7 Jun 2024
Comment from Hotel Management
10 Jun 2024 by Walid El Khafif, Hotel Management
Thank you for taking the time to tell us about your experience at Wingate by Wyndham NEWELL WV.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Wyngate by Wyndham.
by A verified traveler
Posted 6 Jun 2024
Water pressure in the shower was amazing!
Comment from Hotel Management
6 Jun 2024 by Walid El Khafif, Hotel Management
Thank you for taking the time to tell us about your experience at Wingate by Wyndham NEWELL WV.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Wyngate by Wyndham.
by A verified traveler
Posted 3 Jun 2024
The phones did not work, could be a huge problem if there was an emergency. We were told it was due to conversion from Holiday Inn to this one. Refrigerator did not work. Our food spoiled. Breakfast was just about gone before 10am. Disappointed with the stay.
Comment from Hotel Management
3 Jun 2024 by Walid El Khafif, Hotel Management
Thank you for choosing Wingate by Wyndham and for taking the time to provide feedback about your experience at Wingate by Wyndham NEWELL.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
by A verified traveler
Posted 31 May 2024
Breakfast is hot
Comment from Hotel Management
31 May 2024 by Walid El Khafif, Hotel Management
Thank you for taking the time to tell us about your experience at Wingate by Wyndham NEWELL WV.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Wyngate by Wyndham.
by A verified traveler
Posted 31 May 2024
Just an all around good night. Did not like that we couldn't shut the heavy curtain and block the outsideb light. Famtastic pillows!!!
Comment from Hotel Management
31 May 2024 by Walid El Khafif, Hotel Management
Thank you for taking the time to tell us about your experience at Wingate by Wyndham NEWELL WV.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Wyngate by Wyndham.
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
10 Jun 2024 by Walid El Khafif, Hotel Management
Thank you for choosing Wingate by Wyndham and for taking the time to provide feedback about your experience at Wingate by Wyndham NEWELL.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
by A verified traveler from Millbrook
Posted 9 May 2024
nice quiet hotel
Comment from Hotel Management
10 May 2024 by Walid El Khafif, Hotel Management
Thank you for taking the time to tell us about your experience at Wingate by Wyndham NEWELL WV.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Wyngate by Wyndham.
by A verified traveler
Posted 7 Apr 2024
It was decent
Comment from Hotel Management
8 Apr 2024 by Walid El Khafif, Hotel Management
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWELL-CHESTER WV.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.
by A verified traveler
Posted 7 Apr 2024
Great service
Comment from Hotel Management
8 Apr 2024 by Walid El Khafif, Hotel Management
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWELL-CHESTER WV.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.
by A verified traveler from Colona
Posted 22 Mar 2024
Comment from Hotel Management
12 Apr 2024 by Walid El Khafif, Hotel Management
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWELL-CHESTER WV.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.
