Ratings based on 139 Verified Reviews
4.5 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Bothell
Posted 21 May 2024
The staff was very friendly and helpful.
by A verified traveler
Posted 6 May 2024
It was a nice place to stay. The staff was friendly, and the room was clean. The only thing we had issues with was the noise. We stayed 3 nights, and every night the hotel had an event with loud music and lots of people. It really wasn't bad, except that the we needed to open the windows to cool the room and then it was a bit louder. On top of that we could hear the people above us stomping around, and the 5am wake up call from their baby wasn't much fun either. Understand that babies are going to cry, but the hotel could use some soundproofing.
by A verified traveler from Chesterfield
Posted 6 May 2024
Nice and clean however the advertise swimming pool does not exist. Breakfast was very good.
Noisy at night, the room above had someone pacing the room constantly on a creaky floor which was both alarming and irritating.
Good average hotel but not much else to offer apart from the room and food.
by A verified traveler
Posted 11 Apr 2024
Cleanliness. Staff high standards. Food excellent.
by A verified traveler
Posted 3 Mar 2024
Hotel lovely staff very friendly, accommodation very clean
Comment from Hotel Management
5 Mar 2024 by Marian, Hotel Management
Good Evening CatherineThanks for taking the time to review your stay with us and I am delighted you enjoyed your visit. I will pass on your lovely feedback to our staff and we hope to welcome you back again in the future.RegardsMarian
by A verified traveler
Posted 30 Dec 2023 on Hotels
Comment from Hotel Management
3 Jan 2024 by Marian, Hotel Management
Hi JeffreyThanks so much for your rating. We really appreciate it and we look forward to welcoming you back in the future
by A verified traveler
Posted 17 Dec 2023 on Hotels
Comment from Hotel Management
20 Dec 2023 by Marian, Hotel Management
Good afternoon JThanks so much for taking the time to rate your stay and we are delighted you enjoyed it. We look forward to welcoming you back again in the future
by A verified traveler
Posted 27 Nov 2023
Rooms were very spacious, welcoming staff, good food and drinks, overall a happy experience
Comment from Hotel Management
29 Nov 2023 by Marian, Hotel Management
Hi OliverThanks for taking the time to review your stay and we are delighted you enjoyed it. Hopefully we will get the opportunity to look after you again in the future
by A verified traveler
Posted 11 Nov 2023
Hi we enjoyed our stay at Longcourt, it was on the main road but never really heard any traffic, Not much to do in newcastle west it was easier to jump on the hourly bus to limmerick 7eu return which was much better and if it hadnt been for busy trains we would have gone to cork for the day 22eu return, restraunt was good as was the room and conceirge was very helpful, only there for 2 days, would have liked more time but was quite central for getting about the SW area
Comment from Hotel Management
13 Nov 2023 by Marian, Hotel Management
Good morning NormanThanks so much for taking the time to review your stay and we are delighted you enjoyed it so much. The convenience of the public transport is a great addition to peoples stays so we are glad ye availed of it. We look forward to welcoming you back again in the future.Regards
by A verified traveler
Aging fast
Posted 6 Nov 2023 on HotelsWe’ve been staying at this hotel for years when we visit family in the area. I’m sad to say the conditions of the rooms have deteriorated fast. The bathroom door needs to be replaced. Chips in the cheep wood and was also not clean. The toilet walls were not clean. Hand print on the painted upper half of the wall. It really should be tiled floor to ceiling. The mirror is rusting. Trim around the tub is discoloured and could be cleaner. It’s a beautiful hotel but they cut corners with the renovations and now it’s showing.
Comment from Hotel Management
10 Nov 2023 by Marian , Hotel Management
Good morningWe are sorry to hear that you were disappointed with your stay and and as a business your feedback is always important. Through wear and tear as we are an extremely busy hotel, with large daily footfall, the rooms are taking the toll but we are currently putting a plan in place to update rooms and address decor issues so we hope that in 2024 you will be happier with your stay. Thank you as always for your custom and we look forward to welcoming you back and hopefully we can improve your experience with us at that time.
