Ratings based on 124 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
The world's most expensive sauna!
Posted 11 Sep 2023 on HotelsBeautiful building and wonderfully friendly and efficient staff, but, for this kind of money, I would expect air conditioning in the rooms. I appreciate that the weather was unseasonably warm, but it was like an oven in my room and, although there was a little fan supplied, it really made no difference. I would imagine that adding air-conditioning would be difficult in such an old building, but to justify the price and the rating, I feel it is necessary and, if our summer's get hotter (as seems inevitable), this problem is going to be a regular occurrence.
by A verified traveler
Posted 14 Nov 2022 on Hotels
by A verified traveler
Posted 15 Oct 2022
by A verified traveler
Posted 6 Aug 2022 on Hotels
by A verified traveler
Stately home luxury
Posted 22 Jul 2022 on HotelsThe rest of the hotel never quite lives up to the jaw-drooping grand entrance hall, but it's still all very impressive. The main dining room gives you an idea of what eating at Blandings Castle would have been like, the bed was very comfy, and the gym/pool are top notch
by A verified traveler
Posted 14 Jul 2022 on Hotels
by A verified traveler
Matfen
Posted 28 Jun 2022 on HotelsLovely room, grounds and spa
by A verified traveler
Posted 12 Jun 2022 on Hotels
by A verified traveler
Posted 3 Jun 2022
£300 per night is an absolute rip off for a double room with damaged furniture, cracked bathroom sink, no coffee (they boast a coffee menu with five flavours), and one small bottle of water for two.
After ringing reception for over an hour with no response, a member of staff turned up only because the in-room fire alarm was activated !
To his credit, he returned with extra water and sachets of coffee…..all decaf!
C’mon Matfen you need to do better than this. Needless to say, despite being a beautiful place, I won’t be hurrying back, I’d like to keep my eye sockets.
by A verified traveler
Posted 9 May 2022 on Hotels