Ratings based on 124 Verified Reviews

4.5 out of 5
86% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

The world's most expensive sauna!

Posted 11 Sep 2023 on Hotels
Beautiful building and wonderfully friendly and efficient staff, but, for this kind of money, I would expect air conditioning in the rooms. I appreciate that the weather was unseasonably warm, but it was like an oven in my room and, although there was a little fan supplied, it really made no difference. I would imagine that adding air-conditioning would be difficult in such an old building, but to justify the price and the rating, I feel it is necessary and, if our summer's get hotter (as seems inevitable), this problem is going to be a regular occurrence.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Nov 2022 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Oct 2022
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Aug 2022 on Hotels
5 out of 5
by A verified traveler

Stately home luxury

Posted 22 Jul 2022 on Hotels
The rest of the hotel never quite lives up to the jaw-drooping grand entrance hall, but it's still all very impressive. The main dining room gives you an idea of what eating at Blandings Castle would have been like, the bed was very comfy, and the gym/pool are top notch
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Jul 2022 on Hotels
5 out of 5
by A verified traveler

Matfen

Posted 28 Jun 2022 on Hotels
Lovely room, grounds and spa
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Jun 2022 on Hotels
2 out of 5
by A verified traveler

Posted 3 Jun 2022
£300 per night is an absolute rip off for a double room with damaged furniture, cracked bathroom sink, no coffee (they boast a coffee menu with five flavours), and one small bottle of water for two. After ringing reception for over an hour with no response, a member of staff turned up only because the in-room fire alarm was activated ! To his credit, he returned with extra water and sachets of coffee…..all decaf! C’mon Matfen you need to do better than this. Needless to say, despite being a beautiful place, I won’t be hurrying back, I’d like to keep my eye sockets.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 May 2022 on Hotels