Ratings based on 961 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Apr 2024
The size of the rooms were great.
Plug sockets next to the beds would be ideal.
The EV chargers in the Quayside multi-storey were decommissioned so we had to use those at the Hilton
Comment from Hotel Management
26 Apr 2024 by Reception, Hotel Management
Dear Michelle,Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team
by A verified traveler
Posted 16 Apr 2024
👌
Comment from Hotel Management
16 Apr 2024 by Reception, Hotel Management
Dear Joe,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
by A verified traveler
Posted 13 Apr 2024
Loved the position and the view!
Comment from Hotel Management
15 Apr 2024 by Reception, Hotel Management
Dear Hilary,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
by A verified traveler
Posted 7 Apr 2024
The staff are very helpful and friendly and good at their jobs including reception staff, restaurant staff and housekeeping staff. Breakfast is lovely and fresh with lots of choice and staff warm and efficient. Great location as you can walk out onto the Quayside area and the Millenium Bridge. No traffic. View of river. No traffic noise in rooms.
Lovely clean rooms with plenty of hot water. Efficient room service.
Comment from Hotel Management
8 Apr 2024 by Reception, Hotel Management
Dear Vanessa,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
by A verified traveler from Milton Keynes
Posted 7 Apr 2024
A comfortable stay in the heart of the city with the bustle of tourism and nightlife you expect in this part. Good, walkable dining options.
Comment from Hotel Management
8 Apr 2024 by Reception, Hotel Management
Dear Andrew,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
by A verified traveler
Posted 6 Apr 2024
The staff are very friendly and helpful. The room was quiet. Little noise from traffic or people. Loads of hot water. Lovely clean sheets. Delicious fresh varied breakfast. Really nice to walk straight out of the hotel onto Quayside. Fresh milk and a tea pot in the room would have made it perfect ! Staff really friendly and quick room service.
Comment from Hotel Management
8 Apr 2024 by Reception, Hotel Management
Dear Vanessa,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
by A verified traveler
Posted 29 Mar 2024
Absolutely exceptional
Comment from Hotel Management
3 Apr 2024 by reception, Hotel Management
Dear Jade,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
by A verified traveler
Posted 26 Mar 2024
good hotel and in a great spot.
Comment from Hotel Management
26 Mar 2024 by Reception, Hotel Management
Dear George,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
by A verified traveler
Posted 22 Mar 2024
Comment from Hotel Management
14 Apr 2024 by Reception, Hotel Management
Dear Lynda,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
by A verified traveler
Posted 16 Mar 2024
Nice view of the Tyne.
Comment from Hotel Management
18 Mar 2024 by Reception, Hotel Management
Dear Philip,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
