Ratings based on 663 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Apr 2024
Good location and cheap. Is a little old but clean enough. Noisy due to being near a main road
Comment from Hotel Management
28 Apr 2024 by Hinano – Assistant Manager, Hotel Management
Hi Chanele,Thank you for sharing your feedback with us, we greatly appreciate your review.Kind regards,Hinano - Assistant Manager
by A verified traveler
Posted 23 Apr 2024
Unique part was that they have cut down on housekeeping, not replacing towels, or bedsheets, and doing this in the name of being "environmentally friendly". Funnily, prices are same as if they were doing all these things. Will never set foot in any of the IBIS properties ( anything run by "ACCOR")
Comment from Hotel Management
27 Apr 2024 by Hinano – Assistant Manager, Hotel Management
Dear Mohammed,Thank you for taking the time to review us & share your experience at the Ibis Budget Hotel in Newcastle. My sincerest apologies this experience has not met your expectations. At Ibis Budget Hotel Newcastle, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem & prevent future occurrence. Sincerely,Hinano – Assistant ManagerIbis Budget Hotel, Newcastle
by A verified traveler
Posted 20 Apr 2024
Price was reasonable for Hotel
Comment from Hotel Management
21 Apr 2024 by Hinano – Assistant Manager, Hotel Management
Dear Thank you for taking the time to share your feedback with us. Your feedback will be shared with our team. Kind regards,Hinano Pora – Assistant Manager
by A verified traveler
Posted 16 Apr 2024
Comment from Hotel Management
19 Apr 2024 by Hinano – Assistant Manager, Hotel Management
Hi Guest,Thank you for rating your stay with us.Kind regards,Hinano – Assistant ManagerIbis Budget Hotel, Newcastle
by A verified traveler
Posted 14 Apr 2024
Just very dirty & not much to use like toaster & microwave & hand towels or face washer etc, but otger than that bed was comfortable & shower is good if ur just looking 4 a comfy bed & good shower & nit wanting 2 pay much then its the 1 to go to 4 you!!
Its not 2 bad u might get lucky & get a clean room
Comment from Hotel Management
15 Apr 2024 by Hinano – Assistant Manager, Hotel Management
Dear Sarah,Thank you for taking the time to review us & share your experience at the Ibis Budget Hotel in Newcastle. My sincerest apologies this experience has not met your expectations. At Ibis Budget Hotel Newcastle, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem & prevent future occurrence. We greatly appreciate your concerns &, it is our hope that you will gives us the opportunity to better service you in future.Sincerely,Hinano – Assistant ManagerIbis Budget Hotel, Newcastle
by A verified traveler
Posted 13 Apr 2024
Nice place. Clean .
Comment from Hotel Management
15 Apr 2024 by Hinano – Assistant Manager, Hotel Management
Dear Marilou,Thank you for taking the time to review us & sharing your feedback with your recent stay at Ibis Budget Hotel in Newcastle. It is with your feedback in mind, we hope to accommodate you again in the near future.Kind regards,Hinano – Assistant ManagerIbis budget Hotel, Newcastle
by A verified traveler
Posted 11 Apr 2024
I like it
Comment from Hotel Management
15 Apr 2024 by Hinano – Assistant Manager, Hotel Management
Dear Saad,Thank you for taking the time to review us & sharing your feedback with your recent stay at Ibis Budget Hotel in Newcastle. It is with your feedback in mind, we hope to accommodate you again in the near future.Kind regards,Hinano – Assistant ManagerIbis budget Hotel, Newcastle
by A verified traveler
Posted 11 Apr 2024
Much smaller and cramped. Bathroom not clean. Bunk bed linen not made up.
Comment from Hotel Management
15 Apr 2024 by Hinano – Assistant Manager, Hotel Management
Dear Aaron,Thank you for taking the time to review us & share your experience at the Ibis Budget Hotel in Newcastle. My sincerest apologies this experience has not met your expectations. At Ibis Budget Hotel Newcastle, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem & prevent future occurrence. We greatly appreciate your concerns &, it is our hope that you will gives us the opportunity to better service you in future.Sincerely,Hinano – Assistant ManagerIbis Budget Hotel, Newcastle
by A verified traveler
Posted 5 Apr 2024
Room 241 has cockroaches and ants. I need to throw away my food as it was covered by ants. If you stay there, do not stay in that room
Comment from Hotel Management
15 Apr 2024 by Hinano – Assistant Manager, Hotel Management
Dear Huty,Thank you for taking the time to review us & share your experience at the Ibis Budget Hotel in Newcastle. My sincerest apologies this experience has not met your expectations. At Ibis Budget Hotel Newcastle, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem & prevent future occurrence. We greatly appreciate your concerns &, it is our hope that you will gives us the opportunity to better service you in future.Sincerely,Hinano – Assistant ManagerIbis Budget Hotel, Newcastle
by A verified traveler
Posted 4 Apr 2024
Comment from Hotel Management
15 Apr 2024 by Hinano – Assistant Manager, Hotel Management
Hi Rebecca,Thank you for leaving us a review.Kind regards,IBNC
