Ratings based on 765 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Apr 2024
Beautiful stay! So clean, so
convenient to everything you need.
Will definitely be back
Comment from Hotel Management
14 Apr 2024 by Ruth (Reception), Hotel Management
Thank you for your amazing feedback Laura! We strive to provide our Guests only the very best! We hope to accommodate you again in the near future and I will also share this review with the rest of the Team!
by A verified traveler
Posted 8 Feb 2024 on Hotels
Comment from Hotel Management
29 Feb 2024 by Laura - Manager, Hotel Management
Hi Jamie,As you are a regular guest, I would be interested to know the reason for the low review score on this occassion. Please reach out privately with more details so we can ensure it doesn't happen again.
by A verified traveler
Love this apartment.
Posted 31 Jan 2024 on HotelsVery nice and spacious apartment suited our family of 5 with teenagers kids. There are 2 bathrooms upstairs and a powder room near kitchen which means no fighting for bathroom! The only thing is the bedroom downstairs near the garage doesn’t have air conditioning and it was a very hot day. Overall it is very good city accommodation near Charlestown shopping centre. we will come back again.
Comment from Hotel Management
29 Feb 2024 by Laura - Manager, Hotel Management
Thank you Sarunya!
by A verified traveler
Dirty
Posted 29 Jan 2024 on HotelsIt's was bad cockroaches running up walls bathroom dirty really disappointment in this place
Comment from Hotel Management
29 Jan 2024 by Ruth (Reception), Hotel Management
Hi DeborahIt's quite concerning that you never once brought this us with us during your stay and even after. You've called our office numerous times to follow up on your security bond in which we explained to you was already fully refunded back on the day you checked out; we even provided you a copy of the refund receipt. You kept arguing that you hadn't received the refund. I'm now certain you were trying to scam us.
by A verified traveler
Posted 4 Jan 2024 on Lastminute
Lovely apartment, clean, modern and had everything we needed. Walking distance to Charlestown square for shopping and food.
Comment from Hotel Management
29 Feb 2024 by Laura - Manager, Hotel Management
Great to hear you enjoyed your stay. Thank you!
by A verified traveler
Great location!
Posted 18 Dec 2023 on HotelsVery obliging to deal with. Great location and very clean. We enjoyed our stay and we will be back again.
by A verified traveler
Posted 7 Dec 2023
Great property, on three levels. Stairs with bags is hard but property is well equipped, clean and modern. Area has lots of shops and dining options. Parking on site, but be aware the garage is very tight, especially if you have a big car. But great value for money overall
by A verified traveler
Posted 4 Dec 2023
Excellent well appointed lovely place
by A verified traveler
Posted 1 Dec 2023 on Wotif
by A verified traveler
Posted 29 Nov 2023 on Wotif
