Ratings based on 228 Verified Reviews
4.4 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
No elevator
Posted 8 Jun 2022 on HotelsThe Punderson Lodge does not have an elevator. You have go up one flight of stairs and then back down another half-flight to get to your room. This is major points off.
by A verified traveler
Posted 12 Apr 2022 on Hotels
by A verified traveler
Posted 27 Dec 2021 on Hotels
Comment from Hotel Management
27 Dec 2021 by Punderson Manor Team, Hotel Management
Thank you very much for your feedback! We hope to see you again soon in the near future!
by A verified traveler
Merry Christmas
Posted 24 Dec 2021 on HotelsIt was beautifully decorated for Christmas. The fireplaces were going and it felt warm and welcoming. The beds were uncomfortable. However the overall feel of the hotel overcame that 1 shortcoming. The service was very friendly and accommodating. Loved my stay
Comment from Hotel Management
24 Dec 2021 by Punderson Manor Team, Hotel Management
Hi Kelly! Thank you very much for your feedback! We are glad you enjoyed your stay and look forward to having you back on our property. We will let the team know of the bedding situation and see if we can some new beds in the near future. Have a Merry Christmas!
by A verified traveler from Crestwood
Posted 1 Nov 2021
Second time staying here and enjoyed it just as much as the first time! It’s such a unique hotel and the location and views make it an exceptional hidden gem. I really enjoyed this visit having breakfast overlooking the lake.
Comment from Hotel Management
1 Nov 2021 by Punderson Manor Team, Hotel Management
Thank you for your feedback! We are glad you enjoyed your stay and hope to see you back again soon!
by A verified traveler
Posted 26 Oct 2021
The quality of the food in the restaurant is exquisite and so is the waitstaff. The hotel and guest rooms are spotless, spacious and comfortable. The warm, friendly and accommodating desk staff makes you feel welcomed and will go above beyond to help you. I would gladly recommend this lovely hotel with a 5 star rating.
Comment from Hotel Management
28 Oct 2021 by Punderson Manor Team, Hotel Management
Thank you very much for your feedback and kind words! We are glad you enjoyed your stay and look forward to having you back on our property in the near future!
by A verified traveler
Posted 15 Oct 2021
by A verified traveler
Posted 8 Oct 2021
We had a great stay. The staff was very friendly and helpful. We were able to upgrade our room during check in. They even kept the pool open late so we could swim longer. We will definitely go back!!!
Comment from Hotel Management
10 Oct 2021 by Punderson Manor Team, Hotel Management
We are very glad you enjoyed your stay! We hope to see you again soon in the near future!
by A verified traveler
Posted 8 Oct 2021
Very beautiful property. Breakfast staff seemed overwhelmed and frustrated but the rest of the staff was friendly. One issue was that there wasn’t an elevator made available (the room to get to it was kept locked) and we had to carry a lot up and down stairs. We were only given one roll of toilet paper for four people for two days and no extra trash bags. We had to request another roll of toilet paper and it took a couple of hours to receive. Restaurant and bar close early and vending only consists of chips and candy so not a lot of food options past 9pm. The property is also far from other restaurants and nobody would deliver while we were there. If they would stock the rooms a little better and either keep the restaurant open later or stock the vending machines better, it would have been perfect. But, overall, we had a lot of fun. Absolutely gorgeous hotel. The area around the back of the hotel and down by the dock is also really stunning.
Comment from Hotel Management
10 Oct 2021 by Punderson Manor Team, Hotel Management
Thank you very much for your feedback! We hope to see you again soon and glad you enjoyed your stay! We appreciate your patience with our current staff as we are understaffed and working to keep service our top priority. We will make a note of your suggestions to the rest of the team and work to make some changes.
by A verified traveler
Posted 2 Oct 2021
We were supposed to stay in the lodge but they had no hot water. Water line break, so they put us in a cabin! Yay! It was wonderful!!
Comment from Hotel Management
6 Oct 2021 by Punderson Manor Team, Hotel Management
We apologize for the inconvenience but it sounds like everything worked out for the better! We hope to see you again soon and are glad you enjoyed your stay with us!
