Ratings based on 275 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 May 2024
I really like the convenience of restaurant, in parking lot.
Comment from Hotel Management
6 May 2024 by Mamamoose, Hotel Management
Thank you so much for your feedback. We appreciate you so much. Hope to see you again Kimberly soon! ( Deb Singleton-General Manager)
by A verified traveler
Posted 26 Apr 2024
This place was very clean and the staff was VERY friendly. It was perfect for what we needed.
Comment from Hotel Management
27 Apr 2024 by Mamamoose, Hotel Management
Thank you Teresa, we appreciate you so much. We hope to see you again! ((Deb Singleton- General Manager)
by A verified traveler
Posted 18 Feb 2024
Very clean nice place
Comment from Hotel Management
18 Feb 2024 by Mommamoose, Hotel Management
Thank you very much for staying with us and we appreciate your beautiful review. ( Deb SIngleton-General Manager)
by A verified traveler from Shorter
Posted 21 Jan 2024
by A verified traveler
Filthy
Posted 2 Jan 2024 on HotelsAll the times that I have stayed in NewBerry this is by far the dirtiest place I have ever stayed. There were hairs on top of the sheets after pulling back the top blanket, shower drain trim was coated in dirt and grime, bathroom floor was dirty with piles of dust behind door along with the front of tub. Not to mention all the holes that were patched, yet not painted along with molding around the bathroom door busted. Only one small trash can for the entire room. I would not stay here again.
Comment from Hotel Management
18 Feb 2024 by Momma moose, Hotel Management
I am so sorry you were not happy with your room. We take our cleanliness very seriously. We are in the process of painting rooms with a few yet to be done. I sincerely apologize for any issues. ( Deb Singleton-General Manager)
by A verified traveler
Posted 5 Nov 2023 on Hotels
Comment from Hotel Management
28 Nov 2023 by Mamamoose, Hotel Management
Thank you from all of us!
by A verified traveler
Posted 23 Oct 2023
Staff treated us well
Comment from Hotel Management
28 Oct 2023 by Mommamoose, Hotel Management
We Thank you so much for your wonderful review. We hope to see you again soon. ( Deb Singleton-General Manager)
by A verified traveler
Posted 15 Oct 2023 on Hotels
The staff here is what made our stay such a pleasure. Some of the other guests we met each day in the lobby at bkfst were smelly and just trashy. Some teenager came down in her nightie w short robe wide open. She was there w mom n siblings. They rarely ate anything just came down to sit in lobby. Ugh. Took up space and were unkempt to say the least. A bit unappetizing. However, the rooms were clean and we did have to switch rooms in middle of r stay due to super thin walls on an adjoining rm (nobody’s fault) n Becky was on it. They were very kind and helpful w everything. Bkfst was good n hot daily which saved us time. The second room we stayed in the beds were super comfortable. Great place. Great staff. Very affordable.
Comment from Hotel Management
28 Oct 2023 by Momma moose, Hotel Management
Thank you for your feedback. I am sorry some of our guests upset you with their appearance. We greatly appreciate all of our guests. We hope you slept well. We could have brought you your breakfast to your room for you, we sure would have if we would have known you were upset in anyway. I sincerely apologize for our guests appearance again and hope to see you again soon! ( Deb Singleton-General Manager)
by A verified traveler
Posted 13 Oct 2023
Great place!!! Quiet,comfortable,very friendly staff.
Comment from Hotel Management
28 Oct 2023 by Mommamoose, Hotel Management
THANK YOU! You are SIMPLY NICE! We hope to see you again soon. ( Deb Singleton-General Manager)
by A verified traveler
Posted 6 Oct 2023
Staff was friendly and courteous. Room was spacious and comfortable. Breakfast was good. Dining area was somewhat small.
Comment from Hotel Management
28 Oct 2023 by Mommamoose, Hotel Management
Thank you for your feedback , we appreciate you very much! We hope you come back to see us again soon. ( Deb Singleton-General Manager)
