Ratings based on 1,258 Verified Reviews
4.3 Room cleanliness
4.0 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
This place is very clean
Comment from Hotel Management
4 May 2024 by Manager, Hotel Management
Hello JAMES,We are pleased to hear that you found our hotel to be very clean. Our housekeeping team works diligently to maintain high standards. We appreciate your feedback and hope to welcome you back soon.
by A verified traveler from Philadelphia
Posted 29 Apr 2024
I really appreciate the kitchen personnel that helped me with my lactose intolerance so I discovered that I just had the possibility to eat fruit and black coffee. I also found very helpful the transfer to the airport, the driver was very kind. Just for the way back from the hotel to the airport, when we arrived I couldn’t get to the transfer lot, it was very complicated and I had a person who needed wheelchair with me so I decided to call a Lyft.
We asked for a 1pm checkout and the cleaning lady from 11am started to knock to our door asking if we were ready to leave.
The room has a very dirty carpet. The bathroom was half renewed but I had the whole night some water running in the bathroom wall, I think there was a huge leak that I promptly reported the following morning at the front desk but when I got the opportunity to speak with a gentleman from maintenance he wasn’t aware of the problem, anyone from the front desk reported it. The front desk personnel I think needs to learn a little more attention and nice manners. That’s my opinion. I was charged for extra fees not specified on the page and there’s also a $250 security deposit for everyone. I don’t think I would stay there again.
Comment from Hotel Management
1 May 2024 by Manager, Hotel Management
Hello Claudia, Thank you for sharing your feedback with us. We are glad to hear that you appreciated the assistance with your lactose intolerance and the airport transfer service. We apologize for any inconvenience you experienced with the checkout timing and the cleanliness of the room. Your comments will be shared with the relevant teams for their review and improvement. Should you have any further concerns, please feel free to reach out to our management team.
by A verified traveler
Posted 29 Apr 2024
Clean, close to everything. Love it
Comment from Hotel Management
1 May 2024 by Manager, Hotel Management
Hello Bob,We are pleased to hear that you found our hotel clean and conveniently located. Your satisfaction is important to us, and we appreciate your positive feedback. We hope to welcome you back for another enjoyable stay in the future.
by A verified traveler
Posted 28 Apr 2024
Room was very clean and modern. Liked having a tv in the living room and bedroom.
Comment from Hotel Management
30 Apr 2024 by Manager, Hotel Management
Hello Joanne,We're thrilled to hear you enjoyed our clean and modern rooms, along with the convenience of having TVs in both the living room and bedroom. Our aim is to provide a comfortable and enjoyable stay for all our guests. Thank you for sharing your positive feedback with us!
by A verified traveler
Posted 28 Apr 2024
It was all good except the planes.
Comment from Hotel Management
30 Apr 2024 by Manager, Hotel Management
Hello Theresa,We regret that the noise from the planes impacted your stay. Your feedback is valuable for us to improve our services. We hope you still had a comfortable stay overall and enjoyed our amenities.
by A verified traveler
Posted 22 Apr 2024
Clean. Close to the airport. provides a shuttle!! Amazing..will be back.
Comment from Hotel Management
24 Apr 2024 by Manager, Hotel Management
Hello AMMAR,We are delighted to hear that you appreciated our convenient location and shuttle service. We look forward to welcoming you back in the future!
by A verified traveler
Posted 20 Apr 2024
Amazing
Comment from Hotel Management
26 Apr 2024 by Manager, Hotel Management
Hello Souad,Thank you for sharing your positive feedback with us! We are delighted to hear that you had an amazing experience during your stay at our hotel. Your satisfaction is our top priority, and we hope to welcome you back in the future.
by A verified traveler
Posted 20 Apr 2024
Great location, good rooms, convenient for airport and shopping
Comment from Hotel Management
20 Apr 2024 by Manager, Hotel Management
Hello Ian,We are delighted to hear that you enjoyed our convenient location near the airport and shopping areas. Your positive feedback on our rooms is truly appreciated. Thank you for choosing our hotel for your stay.
by A verified traveler
Posted 19 Apr 2024
The rooms
Comment from Hotel Management
20 Apr 2024 by Manager, Hotel Management
Hello John,Thank you for your feedback on the rooms. We appreciate your comments and will share them with our team for further review and improvement. Your input helps us enhance the experiences of our future guests.
by A verified traveler
Posted 18 Apr 2024
Seems like it was under some renovations outside, but it was still clean inside the rooms.
Comment from Hotel Management
19 Apr 2024 by Manager, Hotel Management
Hello Alexandra,We appreciate your feedback on our clean rooms despite ongoing renovations. Our team works hard to ensure our guests have a comfortable stay. If you have any further comments or concerns, please don't hesitate to reach out to us directly.
