Ratings based on 974 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Marlton
Posted 25 Apr 2024
Upon check in, reception explained that the hotel was going through a software migration, and the keys for each room were not functioning but they would work later. For now they would walk us to room 906. 3 hours later, while out for the evening someone called to say our things were in room 1003 and needed to be moved into 906. I said that’s impossible. Our belongings were left in 906 where you walked us. They pushed again no they are in 1003. I explained unless you moved them they are not. “You don’t remember correctly because I walked you?” I said unless you are a 6 foot man no you didn’t. The woman said ok. Upon returning to our room at 2:00 AM, another persons belongings were in our room. This hotel allows at least hotel employees access to your room without your approval. Additionally, it certainly seemed like they allowed access to another guest to our room without our approval. That guests Clothes were obviously changed out of on chair and bags set aside. With no explanation and obvious continued confusion regarding what happened, we walked away thinking no one was willing to be honest. Therefore, trust is not something I’d use to explain this hotel or staff.
by A verified traveler from Matawan
Posted 12 Apr 2024
The staff at The Standard East Village are nothing short of exceptional. The manager Matt was super accomodating, and they even left a little surprise for my fiance who was celebrating becoming a doctor at NYU. I will absolutely be coming back and referring this place to my family and friends. Thanks for raising the bar (or standard I should say?) for hotels in NY - well done!
by A verified traveler from mequon
Posted 8 Apr 2024
3rd time staying at the standard.
by A verified traveler
Posted 4 Apr 2024
by A verified traveler
Posted 3 Apr 2024
Good service
by A verified traveler
Posted 2 Apr 2024
Comfortable, modern, nice staff, great room views.
by A verified traveler
Posted 1 Apr 2024
Eclectic very cool
by A verified traveler
Posted 1 Apr 2024
It was great. Loved this hotel will definitely stay again.
Comment from Hotel Management
7 Apr 2024 by Khori Ewan, Guest Experience Manager, Hotel Management
Xiomara, Thank you for leaving us such great feedback. We are thrilled to hear that you enjoyed your stay with us. Looking forward to welcoming you back very soon!
by A verified traveler
Posted 1 Apr 2024
by A verified traveler
Posted 1 Apr 2024
