Ratings based on 172 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Apr 2024
The hotel lobby and restaurants are all under construction. We were never notified of this ahead of time. In fact, we were getting emails about booking dinner in the restaurant which was not even open. Our room was not ready at 5:45 pm for check in. Instead of the 2 double bed room, we got a one bed and a roll away bed. Secondly, the hot water facet shut off after 30-45 seconds in the bathroom. There was no hot water in the bathtub. When we tried to place our breakfast order Friday evening for Saturday morning, the staff was rude and did not want to take our order. We thought we would have a wonderful weekend bridal shopping for my daughter. The hotel was a huge disappointment.
by A verified traveler from Westmont
Posted 17 Mar 2024
The remodeling was bothersome
by A verified traveler from New York
Posted 12 Mar 2024
Very expensive and very poor service.
by A verified traveler from New Fairfield
Posted 29 Feb 2024
by A verified traveler
Posted 21 Jan 2024
by A verified traveler
Posted 20 Jan 2024 on Hotels
Experience was fantastic in everyway
by A verified traveler
Posted 19 Jan 2024 on Hotels
Construction so lobby unavailable put a damper but great service
by A verified traveler
Posted 15 Jan 2024
by A verified traveler
Posted 14 Jan 2024
by A verified traveler
Posted 11 Jan 2024
We enjoy all!!!
