Ratings based on 994 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 May 2024
Spacious, clean. Sitting room and balcony. Dated but exceptionally clean. A real value for the price!
by A verified traveler
Posted 2 May 2024
We came for my son’s 6th birthday and he couldn’t stop talking about the “fancy pancy hotel”. The bellman are superior very friendly, the place is a bit vintage but after the first night it felt like home. Wonderful staff and overall 4.5/5 experience
by A verified traveler
Posted 30 Apr 2024
This is Midtown’s best kept secret. It’s conveniently located near subway access, to include Grand central Station. We came by train and our cab was greeted by the doorman who was very friendly and helped us with our luggage. The lobby decor is old world traditional, but in good shape. When we checked in, the clerk let me know that because my name is Kimberley, the hotel would like to give me a new plush bathrobe (like the ones in the room) with “Kimberly” monogram on the chest. They sent it up to our room in a Kimberly shopping bag. It’s an awesome robe! I guess they do this for all their guests named Kimberly! We ate at the Italian restaurant there - Bistango. Dinner was good and the service was friendly and attentive. Our 1 bedroom suite was ENORMOUS! Not just by NYC standards, but by most anywhere! The furnishings were a bit dated, but in good shape. Nice bed and linens, nice kitchenette and lots of closet space. Had a very large balcony (didn’t expect that). The bathroom was the only aspect that was just average. It’s small and the bathtub/shower was narrow and kind of slippery. It was fine, but nothing special. WiFi worked fine. There is a rooftop bar, which is nice and SUPER busy at times. The Empire restaurant mostly touts their burgers, but the space is very posh. The staff there is also very friendly and we chatted with them for a while at the bar . Elevators were fast and usually empty. Checkout was very easy and quick. We’ll be back!
by A verified traveler
Posted 30 Apr 2024
Lovely hotel. A gem. Will be back but would like a better view. We had a view of college dorm windows staring at us. Everything else was perfect. Diner right next door. Near so much. Helpful staff. Great room. Our kitchen was amazing. Upstairs restaurant turns into awesome nighttime bar with outside area. Loved this place.
by A verified traveler
Posted 29 Apr 2024
Great property for families. Our room was spacious and the location was perfect. Would definitely stay here again.
by A verified traveler
Posted 29 Apr 2024
by A verified traveler
Posted 29 Apr 2024
I liked everything about this gem of a hotel in Midtown East. The room was huge with 2 double beds, perfect for a friends’ trip. The bathroom looked newly remodeled, was immaculate, and had plenty of counter space. Every staff member we encountered was helpful and friendly. There was a subway stop one block away. The immediate area was full of dining options. I will definitely stay there again and recommend it to others.
by A verified traveler from Lindenhurst
Posted 29 Apr 2024
by A verified traveler
Posted 29 Apr 2024
Stayed 9th April 24 for 5 nights. Hotel situated in great neighbourhood, handy for MTA Subway @51st and great food options nearby. Diner next door is a must visit. Staff throughout the hotel were really friendly and special thanks to Housekeeping for their assistance after both my girl's became unwell. Room was massive by NYC standards and plenty of room for family of 4. We stayed in Room 11E. View is on to the back of student accommodation. There is a constant hum from air conditioning units below which are irritating and means sitting out on the balcony or having windows open isn't an option. There is also a cooking smell possibly rom the Steak restaurant downstairs which again precludes sitting out. If it hadn't been for this I'd have given 5 stars acorss the board and notwithstanding the points mentioned I'd happily stay at the Kimberly Hotel again.
by A verified traveler
Posted 28 Apr 2024
Location good; staff excellent. Pricing reasonable.
Comment from Hotel Management
28 Apr 2024 by Dusty Garcia -"Director of Guest Experience", Hotel Management
Dear Eric,Thank you for taking a moment of your time to leave us such a stellar review! We are so pleased to hear that our staff made you feel welcomed and that you found the accommodations accessible to your needs. We are so glad you enjoyed your time with us! We hope to welcome you back soon!
