Ratings based on 910 Verified Reviews

4.5 out of 5
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 2 May 2024
There were extra unanticipated charges - for facilities which I did not use. There were no amenities in the room. No showercap, no body lotion, no extra blanket, etc. For the price of the room this was not okay. There was no coffee or tea available in the hotel.
5 out of 5
by A verified traveler

Posted 2 May 2024
Beautiful new Hotel. Rooms a spacious and service top notch. Very friendly front desk. Helpful Convenient to eat and shop. Walkable Highly recommend
5 out of 5
by A verified traveler from Durham

Posted 1 May 2024
Lovely hotel. There was a problem with one of the two elevators during my stay, but they were working on it! Beautifully decorated and our room was very comfortable and quiet - not always the case in NYC. I’d definitely book again!
5 out of 5
by A verified traveler

Posted 30 Apr 2024
Fue perfecto el lugar, muy lindo y súper bien ubicado, cuando uno va pocos días es muy importante.
Comment from Hotel Management
1 May 2024 by Customer Service, Hotel Management
Viviana, it's heartening to hear that your stay at The Gregorian Hotel was perfect in all regards. We're pleased you found our location very convenient for your short stay, enhancing your overall experience. Gracias por su gentil apreciación. Esperamos darle la bienvenida nuevamente en el futuro.
5 out of 5
by A verified traveler from Princeton

Posted 30 Apr 2024
Great experience for the price. Learn and well decorated room with a character. Great location with walking distance to sites of interest.
Comment from Hotel Management
1 May 2024 by Customer Service, Hotel Management
Yanna, thank you for choosing The Gregorian Hotel for your stay. We're grateful for your comments about the unique character of our rooms and our convenient location. Your appreciation is a wonderful testament to our continued endeavors in providing top-notch service and experiences. We're looking forward to welcoming you back for an equally pleasant stay.
4 out of 5
by A verified traveler

Posted 29 Apr 2024
Pleasantly surprised by my stay and was not familiar with this property prior. Staff was very accommodating and polite. My only qualm would be a random sock on the fire escape, the fridge did not work and no coffee maker.
Comment from Hotel Management
1 May 2024 by Customer Service, Hotel Management
Deidra, thank you for sharing your feedback on your visit to The Gregorian Hotel. We're thrilled to know you found our team members accommodating and courteous. We acknowledge your concerns about the room amenities, and we'll ensure to investigate and improve upon these details. We look forward to enhancing your next stay with us.
5 out of 5
by A verified traveler from El lago

Posted 29 Apr 2024
Perfect location.
Comment from Hotel Management
30 Apr 2024 by Customer Service, Hotel Management
Leanne, it's delightful to hear that you appreciated The Gregorian Hotel's prime location. We sincerely thank you for taking the time to share your experience and hope to welcome you back soon.
5 out of 5
by A verified traveler

Posted 28 Apr 2024
Definitely would stay again
Comment from Hotel Management
29 Apr 2024 by Customer Service, Hotel Management
Rayshard, it's delightful to know you had a pleasant experience at The Gregorian Hotel. We're excited to have met your expectations and are keenly anticipating your return. Safe travels until then!
4 out of 5
by A verified traveler

Posted 28 Apr 2024
The staff were all very polite and the facility and rooms were clean and well presented. One elevator was down and the other was painfully slow, leaving us to wait a loooong time or take the steep stairs. There was an unfortunate boiler problem overnight during our stay, which resulted in pounding and drilling right below one of our rooms, so little to no sleep for some of our party. When asked about a compensating discount, all that was said was it was unfortunate and that they'd check with the manager. On the up side, it's a good central location with lots of food and activities nearby. There is some street noise at night, but nothing excessive for a NYC hotel.
Comment from Hotel Management
29 Apr 2024 by Customer Service, Hotel Management
Pennie, it's great to hear that you found our team members at The Gregorian Hotel polite and our establishment both neat and appealing. Regarding the elevator and boiler situations, we understand how they could cause some inconvenience and regret any disruption caused to your resting time. Rest assured, our team took note of your concerns and they have been addressed. The positive note about our location warms us and we're glad you were able to make good use of the nearby attractions. Again, we value your feedback and look forward to hosting you once more.
5 out of 5
by A verified traveler

Posted 26 Apr 2024
We have stayed at multiple hotels in New York City over the years including the Grand Hyatt, the New York Hilton, The New Yorker etc and this tiny gem is the best experience we’ve had in New York City for a week. The staff (particularly Jasmine) were ever so helpful and informative. The room was on the smaller side but clean and housekeeping changed sheets and pillowcases daily. The bathroom was clean and the shower had great hot soft water. The hotel is on 35th street right in the shadow of Empire State Building. Great location and close enough to Times Square without the madness. Reasonably peaceful at night. Parking garage was almost right across the street. Five stars all the way
Comment from Hotel Management
27 Apr 2024 by Customer Service, Hotel Management
Ahmad, your high praise regarding your stay at The Gregorian Hotel is greatly appreciated. We're delighted to hear you had a wonderful experience, finding our location convenient and our team members, such as Jasmine, exceptionally supportive. More so, cleanliness and quality service are of utmost importance to us, and it's gratifying to know these elements contributed to your satisfaction. We're looking forward to having the opportunity to welcome you back for another pleasant and peaceful stay.